Fidelity Investments

Senior Vice President, Customer Data & Marketing Technology

Fidelity Investments
Durham, NC, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you a savvy leader with a passion for leveraging data and technology to drive customer engagement and business growth? Fidelity Investments is seeking a Senior Vice President of Customer Data & Marketing Technology to join our dynamic team. In this role, you will have the opportunity to shape and execute our customer data and marketing technology strategy, ensuring that we deliver personalized and impactful experiences to our clients. We are looking for a results-driven, visionary individual with a strong background in customer data management and marketing technology to help us continue to innovate and deliver exceptional value to our customers. If you are a strategic thinker with a proven track record of success in this space, we want to hear from you.

  1. Develop and execute the customer data and marketing technology strategy for Fidelity Investments.
  2. Lead a team to manage and optimize the collection, storage, and analysis of customer data to drive personalized and impactful customer experiences.
  3. Collaborate with cross-functional teams to identify and implement innovative marketing technology solutions that support business growth and customer engagement goals.
  4. Drive the integration of various data sources and platforms to create a comprehensive and accurate view of customer behavior and preferences.
  5. Develop and maintain data governance policies and procedures to ensure data accuracy, privacy, and security.
  6. Stay abreast of industry trends and advancements in customer data management and marketing technology to continuously improve and evolve our strategy.
  7. Partner with senior leadership to align the customer data and marketing technology strategy with overall business objectives.
  8. Manage relationships with external vendors and partners to ensure successful implementation and utilization of marketing technology tools.
  9. Analyze and report on key performance metrics to measure the success of the customer data and marketing technology strategy.
  10. Mentor and develop team members to foster a culture of innovation and continuous learning within the department.
Where is this job?
This job is located at Durham, NC, USA
Job Qualifications

  • Extensive Experience In Data Management And Analytics: A Senior Vice President In This Role Must Have A Deep Understanding Of Data Management Principles And Experience With Implementing Successful Data Strategies. They Should Also Have A Strong Background In Analytics And Be Able To Use Data To Drive Business Decisions.

  • Leadership Skills: As A Senior Executive, The Individual Must Possess Exceptional Leadership Skills And Be Able To Effectively Manage A Team Of Professionals. This Includes The Ability To Delegate Tasks, Provide Guidance, And Foster A Collaborative And Inclusive Work Environment.

  • Knowledge Of Marketing Technology: In Today's Digital Age, It Is Crucial For A Senior Vice President In This Role To Have A Strong Understanding Of Marketing Technology And How It Can Be Leveraged To Improve Customer Engagement And Drive Business Growth.

  • Financial Services Industry Expertise: Fidelity Investments Is A Leading Financial Services Company, So The Ideal Candidate For This Role Should Have Significant Experience In This Industry. This Includes A Deep Understanding Of The Regulatory Landscape And The Ability To Navigate Complex Financial Systems.

  • Strategic Thinking: The Senior Vice President Will Be Responsible For Developing And Executing Data And Marketing Strategies That Align With The Company's Overall Goals And Objectives. They Must Possess Strong Strategic Thinking Skills And Be Able To Anticipate And Adapt To Changing Market Trends And Customer Needs.

Required Skills

  • Strategic Planning

  • Project Management

  • Data Analysis

  • Marketing Strategy

  • Market Research

  • Data Management

  • Brand management

  • Customer segmentation

  • digital transformation

  • team

  • Customer Experience

  • technology integration

Soft Skills

  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • collaboration

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Senior Vice President, Customer Data & Marketing Technology in Durham, NC, USA is $190,000 to $250,000 per year. This range can vary depending on factors such as years of experience, level of education, and the specific industry and company the individual is working for. Additionally, bonuses and other forms of compensation may also increase the overall salary for this position.

Additional Information
Fidelity Investments is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMay 31st, 2024
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
Reposted
See an issue with this job? Report it to us

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

Upload
About Fidelity Investments

Fidelity Investments Inc., commonly referred to as Fidelity, earlier as Fidelity Management & Research or FMR, is an American multinational financial services corporation based in Boston, Massachusetts.

Frequently asked questions
More Jobs From Fidelity Investments

View All Fidelity Investments jobs

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started