Fidelity Investments

Senior Data Analyst, Personalized Planning & Advice Platform Support

Fidelity Investments

Merrimack, NH, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to Fidelity Investments, where we strive to empower our customers to make informed financial decisions. As a Senior Data Analyst for our Personalized Planning & Advice Platform Support team, you will play a crucial role in shaping the future of our digital advice platform. We are looking for a highly skilled and experienced individual who is passionate about leveraging data to drive business insights and improve customer experience. If you are a self-starter with a strong analytical mindset and a deep understanding of financial services, we invite you to join our dynamic and collaborative team.

  1. Conduct in-depth analysis of data to provide insights and recommendations for improving the digital advice platform.
  2. Collaborate with cross-functional teams to identify business needs and translate them into data-driven solutions.
  3. Use statistical and analytical techniques to identify trends, patterns, and anomalies in customer data.
  4. Develop and maintain dashboards and reports to track key performance metrics and measure the success of platform enhancements.
  5. Proactively identify areas for improvement and make data-driven recommendations to enhance the customer experience.
  6. Work closely with product and technology teams to ensure data accuracy and integrity.
  7. Stay updated on industry trends and best practices in data analysis and financial services.
  8. Communicate findings and insights to stakeholders in a clear and concise manner.
  9. Mentor and guide junior data analysts in the team.
  10. Continuously monitor and improve data quality and reporting processes.
  11. Act as a subject matter expert on financial services data and provide guidance to team members.
  12. Collaborate with external partners and vendors to leverage data and drive platform improvements.
  13. Participate in strategic planning and decision-making processes to drive business growth and innovation.
  14. Take ownership of projects and deliver high-quality results within tight deadlines.
  15. Maintain confidentiality and adhere to data privacy regulations.
Where is this job?
This job is located at Merrimack, NH, USA
Job Qualifications
  • Extensive Data Analysis Experience: A Senior Data Analyst Should Have At Least 5 Years Of Experience In Data Analysis, With A Strong Understanding Of Statistical Methods And Data Manipulation Techniques. They Should Be Able To Handle Large Datasets And Extract Meaningful Insights To Support Decision-Making.

  • Proficiency In Programming And Data Tools: The Ideal Candidate Should Have A Deep Understanding Of Programming Languages Such As Sql, Python, And R, As Well As Experience With Data Analysis And Visualization Tools Like Tableau, Power Bi, Or Sas. This Will Enable Them To Effectively Extract, Clean, And Analyze Data From Various Sources.

  • Experience With Financial Data And Platforms: Fidelity Investments Is A Financial Services Company, So A Senior Data Analyst Should Have A Strong Background In Working With Financial Data And A Solid Understanding Of Investment Platforms. Experience With Fidelity's Personalized Planning & Advice Platform Is A Plus.

  • Strong Communication And Collaboration Skills: As A Senior Data Analyst, The Candidate Will Work Closely With Cross-Functional Teams, Including Product Managers, Engineers, And Business Stakeholders. Therefore, Excellent Communication And Collaboration Skills Are Essential To Effectively Present Complex Data Insights And Work Together To Drive Business Decisions.

  • Analytical Mindset And Problem-Solving Skills: A Senior Data Analyst Should Have A Natural Curiosity And Passion For Solving Complex Problems. They Should Be Able To Think Critically And Use Data To Identify Patterns, Trends, And Potential Opportunities For Improvement In The Personalized Planning & Advice Platform. Strong Problem-Solving Skills Are Essential To Succeed In This Role.

Required Skills
  • Data Analysis

  • Communication

  • Machine Learning

  • Client Service

  • Data Visualization

  • Data Mining

  • Statistical modeling

  • Advanced Excel

  • Predictive analytics

  • Problem-Solving

  • SQL querying

  • Dashboard Creation

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Senior Data Analyst, Personalized Planning & Advice Platform Support in Merrimack, NH, USA is $85,000 to $125,000 per year. This range may vary depending on experience, qualifications, and the specific company or organization hiring for the position.

Additional Information
Fidelity Investments is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 30th, 2024
Apply BeforeJune 21st, 2025
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About Fidelity Investments

Fidelity Investments Inc., commonly referred to as Fidelity, earlier as Fidelity Management & Research or FMR, is an American multinational financial services corporation based in Boston, Massachusetts.

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