Fidelity Investments

Implementation Communication Consultant

Fidelity Investments

Westlake, TX, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you a skilled communicator with a passion for helping others succeed? Fidelity Investments is seeking an Implementation Communication Consultant to join our team and support our client's implementation of new products and services. In this role, you will serve as a strategic advisor to clients, providing guidance and expertise to ensure successful implementation and adoption. The ideal candidate will have a strong background in communication, project management, and a desire to make a positive impact. If you are a collaborative and results-driven professional with a knack for building relationships, we want to hear from you!

  1. Serve as a primary point of contact for clients during the implementation process, providing proactive and timely communication.
  2. Develop and implement a strategic communication plan for clients, ensuring clear and effective messaging to support successful implementation and adoption.
  3. Provide expert guidance and recommendations to clients on best practices for communication and change management, utilizing industry knowledge and experience.
  4. Collaborate with cross-functional teams, including project managers and product specialists, to ensure a seamless and successful implementation process for clients.
  5. Conduct regular check-ins and progress updates with clients, addressing any concerns or issues that may arise during the implementation process.
  6. Create and deliver presentations, training materials, and other communication resources to support client education and adoption of new products and services.
  7. Act as a trusted advisor to clients, building and maintaining strong relationships through excellent communication, problem-solving, and customer service skills.
  8. Monitor and analyze client feedback and data to continuously improve the implementation process and enhance client satisfaction.
  9. Stay up-to-date on industry trends and best practices in communication and project management to continually improve and innovate implementation strategies.
  10. Demonstrate a strong commitment to the company's values and mission, representing Fidelity Investments in a professional and positive manner at all times.
Where is this job?
This job is located at Westlake, TX, USA
Job Qualifications
  • Bachelor's Degree In Communications, Marketing, Or Related Field.

  • Minimum Of 3-5 Years Of Experience In Communication Consulting, Preferably In The Financial Services Industry.

  • Strong Verbal And Written Communication Skills, With The Ability To Tailor Messaging To Different Audiences.

  • Experience In Project Management And Implementation Of Communication Strategies.

  • Knowledge Of Industry Best Practices And Current Trends In Communication And Technology.

Required Skills
  • Change Management

  • Project Management

  • Time Management

  • Negotiation

  • Analytical Thinking

  • Team collaboration

  • presentations

  • Problem-Solving

  • Client communication

  • Stakeholder engagement

  • Technical Knowledge

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Implementation Communication Consultant in Westlake, TX, USA is $70,000 to $100,000 per year. This may vary depending on the specific industry and company the consultant is working for, as well as their years of experience and level of expertise. Some consultants may also receive bonuses or other forms of compensation in addition to their base salary.

Additional Information
Fidelity Investments is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 30th, 2024
Apply BeforeJuly 20th, 2025
This job posting is from a verified source. 
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About Fidelity Investments

Fidelity Investments Inc., commonly referred to as Fidelity, earlier as Fidelity Management & Research or FMR, is an American multinational financial services corporation based in Boston, Massachusetts.

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