Client Team Manager - Mid-Market

Are you a natural leader with a passion for developing and managing high-performing teams? Are you interested in joining a dynamic and innovative company that is committed to helping clients achieve their financial goals? If so, we have an exciting opportunity for you as a Client Team Manager - Mid-Market at Fidelity Investments.In this role, you will be responsible for leading a team of talented Client Relationship Managers, who serve as the main point of contact for our mid-market clients. You will play a critical role in driving business growth and delivering exceptional service to our valued clients. To excel in this position, you must have a strong understanding of the financial industry, excellent communication skills, and a proven track record of successfully managing and developing teams.If you are a results-driven leader with a passion for delivering exceptional client experiences, we encourage you to apply for this exciting opportunity at Fidelity Investments.

1. Lead and manage a team of Client Relationship Managers, providing guidance, support, and mentorship to help them reach their full potential.
2. Develop and implement strategies to drive business growth and retention of mid-market clients.
3. Foster a positive and collaborative team environment, promoting open communication and teamwork.
4. Serve as the main point of contact for mid-market clients, building and maintaining strong relationships to ensure their financial goals are met.
5. Monitor team performance and provide regular coaching and feedback to help team members achieve their goals.
6. Stay up-to-date on industry trends and best practices to continuously improve the team's performance and service delivery.
7. Collaborate with other departments and teams to ensure a seamless and efficient client experience.
8. Conduct regular performance evaluations and provide ongoing training and development opportunities for team members.
9. Develop and maintain a deep understanding of Fidelity's products and services to effectively support and advise clients.
10. Identify and address any issues or concerns raised by clients, ensuring timely and satisfactory resolutions.
11. Meet or exceed team and individual performance targets and contribute to the overall success of the company.
12. Maintain accurate records of team performance and client interactions, providing regular reports and updates to superiors.
13. Maintain a high level of professionalism and represent Fidelity Investments in a positive and professional manner at all times.

According to JobzMall, the average salary range for a Client Team Manager - Mid-Market in Durham, NC, USA is $80,000 to $120,000 per year. This may vary depending on the company, experience level, and specific job responsibilities.

Fidelity Investments Inc., commonly referred to as Fidelity, earlier as Fidelity Management & Research or FMR, is an American multinational financial services corporation based in Boston, Massachusetts.