IT Operations Manager

We are looking for a highly motivated and organized IT Operations Manager to join the Fanatics team. As a critical part of our operations team, the ideal candidate will be responsible for managing the day-to-day operations of our IT systems, ensuring that they are maintained, optimized, and functioning properly.The ideal candidate should have a Bachelor’s degree in Computer Science, Information Technology, or a related field, as well as 3-5 years of experience in IT operations. The position requires excellent problem-solving and communication skills, as well as a thorough understanding of IT systems, networks, and security. Additionally, the candidate must have a strong commitment to customer service and the ability to work in a fast-paced environment with changing priorities.If you have a passion for technology, are a self-starter, and thrive in a dynamic environment, then we want to hear from you!

Responsibilities:

1. Oversee the daily IT operations, ensuring that systems are maintained, optimized, and functioning as intended.
2. Monitor system performance and identify potential issues.
3. Diagnose and resolve technical problems.
4. Configure and deploy new hardware and software.
5. Create and maintain detailed documentation of IT operations.
6. Develop and implement IT policies and procedures.
7. Ensure compliance with applicable laws and regulations.
8. Manage and monitor security systems.
9. Research and evaluate new technologies and solutions.
10. Maintain strong customer service and communication skills.
11. Stay up-to-date with evolving technologies and industry trends.

According to JobzMall, the average salary range for a IT Operations Manager in Jacksonville, FL, USA is $70,000-$115,000 per year. This salary range includes base salary, bonuses, and other compensation such as stock options and benefits. The salary range is based on the experience and qualifications of the job seeker and the size of the employer.

Fanatics, Inc. is an American online retailer of licensed sportswear, sports equipment, and merchandise, formed in 1995 and headquartered in Jacksonville, Florida. As the global leader in licensed sports merchandise, Fanatics is changing the way fans purchase their favorite team apparel and jerseys through an innovative, tech-infused approach to making and selling fan gear in today’s on-demand culture. Powering multi-channel commerce for the world’s biggest sports brands, Fanatics offers the largest collection of timeless and timely merchandise whether shopping online, on your phone, in stores, in stadiums or on-site at the world’s biggest sporting events.