Frequently Asked Questions about Falabella Retail Careers

Yes, Falabella has an employee recognition program called the Falabella Way Awards. This program rewards employees who exemplify the company's values, such as customer-orientation, commitment to excellence, integrity, respect, and teamwork.

No, Falabella does not provide any career counseling or job search assistance.

Yes, Falabella offers a variety of bonuses and incentives for employees. These include performance-based bonuses, discounts on products, employee recognition and appreciation, professional development opportunities, and special recognition for outstanding achievements.

Falabella does not offer any apprenticeship or mentorship programs. However, Falabella offers a variety of career training and development programs, such as management and leadership development, negotiation skills training, and customer service training. Additionally, Falabella's Talent Development team offers workshops, seminars, and webinars to help employees develop their skills and advance their careers.

Yes, Falabella offers opportunities for employees to travel for work. These opportunities may include attending conferences, training sessions and other professional trips. Depending on the role, travel may be required for work-related purposes.

Falabella has a policy of promoting from within whenever possible, so there is no set frequency for these promotions.

Falabella offers a range of employment contracts, including full-time permanent contracts, part-time contracts, temporary contracts and seasonal contracts.

No, Falabella does not offer any special discounts to employees for purchases.

Yes, Falabella offers health and wellness programs for their employees. These programs include health insurance, health screenings, wellness activities, and wellness-related benefits.

Yes, Falabella does have a dress code for customer-facing roles. Employees are expected to dress in a neat and professional manner, typically wearing black or navy trousers with a white, blue or black shirt. Shoes should be closed toe and in good condition, and jewellery should be kept to a minimum.

Yes. Falabella provides career development opportunities through its internal career site, Falabella Talent, which offers a range of resources and tools to help employees develop professionally. These include tools for career planning, job search and job application, as well as access to Falabella’s internal job board, which contains all current job openings. The site also provides a range of training and development opportunities, including online courses and workshops.

Falabella takes the safety and security of its customers very seriously. In order to ensure the safety of customers and employees, Falabella has implemented a number of security measures, including: *24-hour security guards at all store locations. *CCTV cameras and video surveillance systems in all store locations. *Secure online payment processing to protect customer data. *Limited access to store back rooms and restricted access to select areas. *Heightened security at checkout areas to deter shoplifting. *Regular staff training on safety and security measures. *Strict policies against any form of harassment or discrimination.

Falabella does not offer any specific childcare benefits. However, its corporate culture is family-friendly, and their leave policies are flexible, so employees may be able to arrange time off to care for their children.

Yes, Falabella offers volunteer opportunities in many of its stores. These opportunities are usually offered in collaboration with non-profit organizations and other local initiatives. Examples of volunteer opportunities available at Falabella stores include helping to organize community events, helping to run donation drives, or assisting with sales and customer service. To find out more, contact your local Falabella store.

Yes, Falabella offers relocation benefits to some employees to help them with the cost of moving to a new location. The amount of the benefit may vary depending on the employee's circumstances and the distance of the move.

Yes, the minimum age to work at Falabella is 18 years old.

Yes, Falabella offers flexible working hours. Employees can choose their own working hours, as long as they meet the company's expectations.

No, Falabella does not currently offer any tuition reimbursement programs.

Falabella does not publicly disclose the wages it pays its employees.

Yes, Falabella offers internship opportunities for students interested in the retail industry. These internships provide students with the opportunity to gain valuable experience in the retail industry while providing them with valuable skills such as customer service, product knowledge, and sales. Internships are typically offered in areas such as Visual Merchandising, Customer Service, and Store Operations. Interested students should contact the Falabella Human Resources department for more information.