Frequently Asked Questions about Falabella Retail Careers

Yes, the minimum age to work at Falabella is 18 years old.

At Falabella, positions available may vary by country and location, but may include roles such as Sales Associate, Cashier, Store Manager, Visual Merchandiser, Buyer, Logistics Technician, Distribution Center Associate, and Customer Service Representative.

Falabella offers a variety of training programs to meet the needs of its employees. Depending on the position, employees may receive classroom-style instruction, online training, virtual reality simulations, on-the-job training, or a combination of these methods. Training is designed to ensure that employees have the knowledge, skills, and abilities to perform their job duties successfully and safely. Training topics may include customer service, product knowledge, safety, and job-specific skills.

Falabella offers a range of benefits that vary depending on the country and/or region. Generally speaking, Falabella's benefits package includes competitive salaries, performance bonuses, medical and dental coverage, life and disability insurance, paid vacation and holidays, a flexible work environment, and employee discounts. Additionally, Falabella may also offer employee stock purchase plans, 401(k) retirement plans, and tuition reimbursement programs for eligible employees.

The hiring process at Falabella will vary depending on the position and the location, but typically it involves several steps. These could include an online application, a phone interview, an in-person interview, a drug test, and a background check. After successfully completing all of these steps, candidates may also be required to undergo additional assessments or complete other requirements before being offered a job.

No, Falabella does not have a dress code.

Yes, Falabella employees can access discounts on a wide range of products and services. Employees can access discounts on items such as electronics, home appliances, furniture, clothing, travel, and more. Additionally, Falabella employees can take advantage of discounts on services such as insurance, banking, entertainment, and more.

Yes, Falabella provides on-the-job training for many positions. They have a comprehensive training program that covers topics such as customer service, product knowledge, and sales techniques.

At Falabella, employees have the opportunity to advance their careers through a variety of routes. These include gaining promotions within the company, taking on new projects and responsibilities, taking part in training and development programs, and taking on leadership roles. Employees may also have the chance to move into different departments and roles, or even to work in different countries. Additionally, Falabella has a mentorship program in place to help employees develop their skills and progress their careers.

At Falabella, the typical work schedule varies depending on the employee’s job, location, and department. Generally, hours are from Monday through Saturday, with a half day on Saturdays. The daily working hours can range from 8:00 a.m. to 7:00 p.m. depending on the store’s schedule.

The hiring process at Falabella typically takes between two weeks and four weeks. This timeframe can vary depending on the number of candidates, the complexity of the job, the availability of candidates and other factors.

Yes, Falabella offers internship opportunities for students interested in the retail industry. These internships provide students with the opportunity to gain valuable experience in the retail industry while providing them with valuable skills such as customer service, product knowledge, and sales. Internships are typically offered in areas such as Visual Merchandising, Customer Service, and Store Operations. Interested students should contact the Falabella Human Resources department for more information.

Falabella does not publicly disclose the wages it pays its employees.

No, Falabella does not currently offer any tuition reimbursement programs.

Yes, Falabella offers flexible working hours. Employees can choose their own working hours, as long as they meet the company's expectations.

Yes, Falabella has an employee recognition program called the Falabella Way Awards. This program rewards employees who exemplify the company's values, such as customer-orientation, commitment to excellence, integrity, respect, and teamwork.

Yes, Falabella offers relocation benefits to some employees to help them with the cost of moving to a new location. The amount of the benefit may vary depending on the employee's circumstances and the distance of the move.

Yes, Falabella offers volunteer opportunities in many of its stores. These opportunities are usually offered in collaboration with non-profit organizations and other local initiatives. Examples of volunteer opportunities available at Falabella stores include helping to organize community events, helping to run donation drives, or assisting with sales and customer service. To find out more, contact your local Falabella store.

Falabella does not offer any specific childcare benefits. However, its corporate culture is family-friendly, and their leave policies are flexible, so employees may be able to arrange time off to care for their children.

Falabella takes the safety and security of its customers very seriously. In order to ensure the safety of customers and employees, Falabella has implemented a number of security measures, including: *24-hour security guards at all store locations. *CCTV cameras and video surveillance systems in all store locations. *Secure online payment processing to protect customer data. *Limited access to store back rooms and restricted access to select areas. *Heightened security at checkout areas to deter shoplifting. *Regular staff training on safety and security measures. *Strict policies against any form of harassment or discrimination.