Extended Stay America

22711 Oakcrest Cir, Yorba Linda, CA 92887, USA
Full-TimeDepends on ExperienceEntry LevelAssociate
Job Description

The Team Lead ("TL") position assists the General Manager ("GM") in managing the hotel operations on a day-to-day basis to ensure optimum performance and continual improvement in the Key Performance Indicators and 100% guest satisfaction. The TL resolves guest and associate issues, and performs other duties as required to develop efficiency and profitability in all aspects of property management. Upholds and enforces company standards and policy compliance at the hotel level. The associate must promote compliance with company policies and procedures, including but not limited to the prompt reporting of all safety and security issues directly to the manager or to the appropriate authorities. Assists the GM in monitoring in-house guest balances and direct bill receivables, commission payments by vendors, and issuance of refund checks.

Where is this job?
This job is located at 22711 Oakcrest Cir, Yorba Linda, CA 92887, USA
Job Qualifications
  • Prior hotel experience is required.

  • One to three months related experience and/or training

  • Previous supervisory experience is desired.

Required Skills
  • MS Word

  • Customer Service skills

  • Troubleshooting skills

  • Record Keeping Skills

  • Time Management Skills

  • MS Excel skills

Soft Skills
  • Verbal communication

  • written communication

  • Adaptability

  • Problem Solving Skills

  • Detail Oriented and Organized

  • Multi tasker

  • Driven for excellence

Compensation

According to JobzMall, the average salary range for a Team Lead in 22711 Oakcrest Cir, Yorba Linda, CA 92887, USA is $64,274 to $103,030 per year. This is an estimated range based on salaries submitted by employers in the area.

Additional Information
Extended Stay America is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 21st, 2022
Apply BeforeApril 11th, 2026
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About Extended Stay America

Extended Stay America, Inc. is the operator of an economy, extended-stay hotel chain consisting of 629 properties in the United States and Canada.

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