
Guest Services Representative
Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests. Job functions to include collecting relevant guest information in accordance with guidelines, probing for potential sales leads, and identifying opportunities. Periodic tours of the property to ensure the property is meeting brand standards. Assists and provides reasonable accommodations in response to guest requests whenever possible and practical. Job functions to include setup, maintenance and takedown of the breakfast when required by time of day; and maintaining an organized and clean work area behind the front desk, in the lobby and guest commons in compliance with company standards. Must be able to process reservations, registration, payment, and departures in accordance with company guidelines and procedures.
One to three months related experience and/or training
Ability to deal with problems, address and solve guest-related issues.
Ability to understand and communicate in English proficiently to interact with guests, associates and outside vendors.
Time Management
Record keeping
Cusotmer Service
Verbal communication
written communication
Multitasking Skills
Attention to detail and accuracy
According to JobzMall, the average salary range for a Guest Services Representative in 1 Meadowlands Pkwy, Secaucus, NJ 07094, USA is $25,000 to $35,000 per year. This salary range may depend on the company, the location, and the experience of the applicant.
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Extended Stay America, Inc. is the operator of an economy, extended-stay hotel chain consisting of 629 properties in the United States and Canada.

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