Guest Services Representative

Fort Lauderdale, FL, USA

Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent

Job Description

At Extended Stay America, we strive to provide our guests with the best possible stay experience. As a Guest Services Representative, you will be the face of our brand and ensure our guests are taken care of from the moment they arrive. We are looking for a Guest Services Representative with a friendly, outgoing personality and a “can-do” attitude. To be successful in this role, you should have excellent customer service and problem-solving skills, as well as a passion for helping people. You will also need to be organized, detail-oriented, and able to multitask in a fast-paced environment.If this sounds like the perfect fit for you, we’d love to hear from you!

Where is this job?

This job is located at Fort Lauderdale, FL, USA

Job Qualifications

Ability To Multi-Task
Good Communication Skills
Knowledge Of Hotel Services And Amenities
Basic Computer Skills
Friendly And Courteous Demeanor
Ability To Troubleshoot Customer Issues
Ability To Provide Exceptional Customer Service
Ability To Work A Flexible Schedule

Required Skills

Documentation
Inventory Management
Scheduling
Multitasking
Interpersonal skills
customer service
Quality Control
Cash Handling
Listening
Hospitality
Problem-Solving
Upselling
guest relations
Greeting
Resolving Issues

Soft Skills

Communication
Negotiation
Problem Solving
Time management
Interpersonal Skills
Critical thinking
Organizational skills
Teamwork
Adaptability
And Leadership

Compensation

According to JobzMall, the average salary range for a Guest Services Representative in Fort Lauderdale, FL, USA is $19,000 to $29,000. This is based on the salaries of Guest Services Representatives in similar roles in the area.

Additional Information

Extended Stay America is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Required LanguagesEnglish

Job PostedMarch 14th, 2023

Apply BeforeMay 22nd, 2025

This job posting is from a verified source.

Reposted

See an issue with this job? Report it to us