Guest Services Representative

Austin, TX, USA

Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent

Job Description

We are looking for a highly motivated and friendly Guest Services Representative to join our team at Extended Stay America! In this role, you will be the face of our hotel and will be responsible for ensuring the highest level of hospitality and customer service to all of our guests. To be successful in this role, you must have excellent communication and customer service skills, be able to multitask effectively, and be able to take initiative and act independently. You must also be able to work in a fast-paced environment and have the ability to work flexible shifts. Previous experience in a similar role is preferred, but not required.If you are eager to make a positive impact on our guests’ experiences, we look forward to hearing from you!

Where is this job?

This job is located at Austin, TX, USA

Job Qualifications

Excellent Customer Service Skills
Ability To Multi-Task
Ability To Work Independently
Excellent Communication Skills
Flexible Schedule
Proficient In Microsoft Office Suite
Good Phone Etiquette
Computer Literate

Required Skills

Scheduling
Multitasking
customer service
Listening
organizing
Patience
Problem-Solving
Flexibility
Upselling
Greeting
Resolving
Interacting
Explaining
Informing
Handling

Soft Skills

Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
creativity
self-motivation
Teamwork
Adaptability
Problem-Solving

Compensation

According to JobzMall, the average salary range for a Guest Services Representative in Austin, TX, USA is $24,000 to $34,000 per year. This range is based on salaries reported by employers and job seekers in the area. It is important to note that salaries can vary depending on experience, qualifications, and other factors.

Additional Information

Extended Stay America is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Required LanguagesEnglish

Job PostedMarch 14th, 2023

Apply BeforeJune 9th, 2026

This job posting is from a verified source.

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