Extended Stay America

Guest Services Representative

Extended Stay America

Brooklyn Center, MN, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

We are looking for an enthusiastic and hospitable Guest Services Representative to join our team at Extended Stay America. Our ideal candidate should be a team player, have excellent customer service skills, and be able to handle multiple tasks efficiently.The Guest Services Representative should have a strong commitment to providing exceptional customer service and should be able to think quickly and strategically in order to resolve any issues that may arise. We are looking for someone who is passionate about delivering high-quality service and is eager to learn new skills.The successful candidate should have at least one year of experience in the hospitality industry and at least a high school diploma or equivalent. They should have strong communication and organizational skills and be able to work independently. Additionally, they should be proficient in using computers and be familiar with hotel software programs.

Where is this job?
This job is located at Brooklyn Center, MN, USA
Job Qualifications
  • Excellent Customer Service Skills

  • Ability To Multi-Task

  • Computer Proficiency

  • Friendly

  • Knowledge Of Hotel Policies And Procedures

  • Approachable Demeanor

  • Organized And Detail-Oriented

  • Knowledge Of Local Area Attractions And Restaurants

  • Ability To Work Flexible Hours

Required Skills
  • Friendly

  • Listening

  • Courteous

  • Problem-Solving

  • Multi-tasking

  • Adaptable

  • Organizational

  • Cash-handling

  • Interpersonal

  • Greeting

  • Discreet

  • Accurate

  • Phone-Answering

  • Guest-Oriented

  • Computer-Literate

Soft Skills
  • Communication

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • self-motivation

  • flexibility

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Guest Services Representative in Brooklyn Center, MN, USA is between $30,000 and $45,000 per year. This range may vary depending on the company offering the position, the experience of the applicant, and the current job market.

Additional Information
Extended Stay America is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 14th, 2023
Apply BeforeSeptember 18th, 2025
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About Extended Stay America

Extended Stay America, Inc. is the operator of an economy, extended-stay hotel chain consisting of 629 properties in the United States and Canada.

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