Guest Services Representative

Long Beach, CA, USA

Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent

Job Description

We’re looking for an amazing Guest Services Representative with a passion for hospitality and customer service to join our team at Extended Stay America! Our ideal candidate will have a friendly and professional demeanor, excellent communication skills, and a keen eye for detail. They will be responsible for ensuring our guests have a positive experience at our hotel and will be charged with providing prompt and courteous service to all guests. To be successful in this role, the Guest Services Representative must have the following qualifications:

Where is this job?

This job is located at Long Beach, CA, USA

Job Qualifications

Excellent Customer Service Skills
Ability To Multitask
Strong Verbal And Written Communication Skills
Good Problem-Solving Abilities
Experience With Hotel Software Systems
Knowledge Of Hospitality Industry Standards
Familiarity With Local Attractions
Basic Computer Skills

Required Skills

Documentation
Multitasking
Listening
Hospitality
Computer
Patience
Problem-Solving
Flexibility
Organizational
Interpersonal
Greeting
Time-Management
Data-Entry
Courtesy
Verbal

Soft Skills

Communication
Conflict Resolution
Leadership
Negotiation
Problem Solving
Time management
Interpersonal Skills
creativity
Teamwork
Adaptability

Compensation

According to JobzMall, the average salary range for a Guest Services Representative in Long Beach, CA, USA is between $12 and $17 per hour. This range is based on information from various employers and other sources.

Additional Information

Extended Stay America is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Required LanguagesEnglish

Job PostedMarch 14th, 2023

Apply BeforeJune 21st, 2025

This job posting is from a verified source.

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