
Associate Account Manager, Small and Medium Business
Welcome to the Expedia Group family! We are looking for an experienced, enthusiastic, and dynamic Associate Account Manager to join our Small and Medium Business team. The ideal candidate will be a highly organized, customer-centric professional who has a passion for delivering exceptional service.The Associate Account Manager will be responsible for driving sales and providing solutions to our clients, with an emphasis on developing and managing relationships. To be successful in this role, the candidate must have a comprehensive understanding of the travel industry and travel technology, as well as a proven track record of success in sales.This is an excellent opportunity for someone who is looking to join a fast-paced, dynamic team in a rapidly growing industry. If you are an innovative, creative thinker who is eager to take on new challenges, then this is the role for you!
Responsibilities:
- Develop and manage relationships with clients to drive sales and provide solutions
- Utilize a comprehensive understanding of the travel industry and travel technology
- Effectively manage customer inquiries with an emphasis on delivering exceptional service
- Establish and maintain strong relationships with key stakeholders
- Analyze and interpret data to identify trends and areas of opportunity
- Prepare and present reports on sales performance and customer feedback
- Develop and implement strategies to increase customer satisfaction
- Utilize creative and innovative thinking to identify and develop new business opportunities
- Monitor competitor activity and analyze their strategies to stay ahead of the competition
- Utilize customer feedback to identify areas for improvement and develop solutions
Excellent Communication Skills
Strong Customer Service Skills
Sales Experience
Understanding Of The Travel Industry
Ability To Manage Multiple Accounts
Ability To Identify Customer Needs
Ability To Recommend Products And Services
Ability To Analyze Data And Metrics
Process Improvement
Project Management
Account Management
Communication
Sales
Business Development
Problem Solving
Negotiation
Budget management
CRM
Analytical Thinking
Relationship Building
Client Relations
Revenue growth
Revenue optimization
Communication
Decision Making
Leadership
Negotiation
Problem Solving
Time management
Interpersonal Skills
creativity
Teamwork
Adaptability
According to JobzMall, the average salary range for a Associate Account Manager, Small and Medium Business in Austin, TX, USA is $41,068 - $77,945. This range may vary depending on the company, location, experience, and other factors.
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Expedia Group is an American global travel technology company. Its websites, which are primarily travel fare aggregators and travel metasearch engines, include CarRentals.com, CheapTickets, Expedia.com, HomeAway, Hotels.com, Hotwire.com, Orbitz, Travelocity, trivago, and Venere.com.

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