Expedia Group

Associate Account Manager, Small and Medium Business

Expedia Group

Austin, TX, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to the Expedia Group family! We are looking for an experienced, enthusiastic, and dynamic Associate Account Manager to join our Small and Medium Business team. The ideal candidate will be a highly organized, customer-centric professional who has a passion for delivering exceptional service.The Associate Account Manager will be responsible for driving sales and providing solutions to our clients, with an emphasis on developing and managing relationships. To be successful in this role, the candidate must have a comprehensive understanding of the travel industry and travel technology, as well as a proven track record of success in sales.This is an excellent opportunity for someone who is looking to join a fast-paced, dynamic team in a rapidly growing industry. If you are an innovative, creative thinker who is eager to take on new challenges, then this is the role for you!

Responsibilities:

  1. Develop and manage relationships with clients to drive sales and provide solutions
  2. Utilize a comprehensive understanding of the travel industry and travel technology
  3. Effectively manage customer inquiries with an emphasis on delivering exceptional service
  4. Establish and maintain strong relationships with key stakeholders
  5. Analyze and interpret data to identify trends and areas of opportunity
  6. Prepare and present reports on sales performance and customer feedback
  7. Develop and implement strategies to increase customer satisfaction
  8. Utilize creative and innovative thinking to identify and develop new business opportunities
  9. Monitor competitor activity and analyze their strategies to stay ahead of the competition
  10. Utilize customer feedback to identify areas for improvement and develop solutions
Where is this job?
This job is located at Austin, TX, USA
Job Qualifications
  • Excellent Communication Skills

  • Strong Customer Service Skills

  • Sales Experience

  • Understanding Of The Travel Industry

  • Ability To Manage Multiple Accounts

  • Ability To Identify Customer Needs

  • Ability To Recommend Products And Services

  • Ability To Analyze Data And Metrics

Required Skills
  • Process Improvement

  • Project Management

  • Account Management

  • Communication

  • Sales

  • Business Development

  • Problem Solving

  • Negotiation

  • Budget management

  • CRM

  • Analytical Thinking

  • Relationship Building

  • Client Relations

  • Revenue growth

  • Revenue optimization

Soft Skills
  • Communication

  • Decision Making

  • Leadership

  • Negotiation

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Associate Account Manager, Small and Medium Business in Austin, TX, USA is $41,068 - $77,945. This range may vary depending on the company, location, experience, and other factors.

Additional Information
Expedia Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 2nd, 2023
Apply BeforeMay 22nd, 2025
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About Expedia Group

Expedia Group is an American global travel technology company. Its websites, which are primarily travel fare aggregators and travel metasearch engines, include CarRentals.com, CheapTickets, Expedia.com, HomeAway, Hotels.com, Hotwire.com, Orbitz, Travelocity, trivago, and Venere.com.

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