ServiceNow HRSD - Manager

Welcome to Ernst & Young (EY), one of the world's leading professional services organizations. We are currently seeking a highly skilled and experienced ServiceNow HRSD Manager to join our dynamic team. In this role, you will play a critical role in managing our HR Service Delivery team, ensuring the smooth and efficient delivery of HR services for our global workforce. Our ideal candidate is a strategic thinker with a strong background in HR service delivery, change management, and ServiceNow HRSD implementation. If you are a motivated leader with a passion for driving innovation and excellence in HR service delivery, we invite you to apply for this exciting opportunity at EY.

1. Lead and manage the HR Service Delivery team at EY, including setting goals, providing guidance, and ensuring a high level of performance.
2. Develop and implement strategies for improving HR service delivery processes and procedures.
3. Oversee the implementation and maintenance of the ServiceNow HRSD platform, ensuring its effectiveness and efficiency.
4. Collaborate with cross-functional teams to identify and address any issues or challenges in HR service delivery.
5. Use data and analytics to identify areas for improvement and make data-driven decisions.
6. Develop and maintain relationships with key stakeholders and partners to ensure alignment and support for HR service delivery initiatives.
7. Monitor and report on HR service delivery metrics and KPIs, identifying trends and areas for improvement.
8. Stay updated on industry trends and best practices in HR service delivery, and proactively identify opportunities for innovation and improvement.
9. Mentor and develop team members, providing training and resources to support their growth and development.
10. Drive change management initiatives to ensure successful adoption and implementation of new HR service delivery processes and technologies.
11. Ensure compliance with all relevant HR laws and regulations.
12. Represent EY as a subject matter expert in HR service delivery, both internally and externally.
13. Participate in strategic planning and decision-making processes related to HR service delivery.
14. Continuously assess and improve the overall employee experience through HR service delivery.
15. Maintain a strong understanding of EY's culture, values, and business goals to align HR service delivery with organizational objectives.

According to JobzMall, the average salary range for a ServiceNow HRSD - Manager in Dallas, TX, USA is $80,000 to $140,000 per year. This range can vary depending on the specific job responsibilities, level of experience, and the company's industry and size. Some factors that can affect the salary range for this position in Dallas include cost of living, demand for the role, and competition among employers.

EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.