Ernst & Young/ EY

ServiceNow Engineer

Ernst & Young/ EY

Los Angeles, CA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to Ernst & Young, where we are committed to providing exceptional service and innovative solutions to our clients. We are currently seeking a highly skilled ServiceNow Engineer to join our team and play a crucial role in driving our digital transformation efforts. As a ServiceNow Engineer at EY, you will have the opportunity to work with cutting-edge technology and collaborate with a diverse team of professionals to deliver impactful results for our clients. We are looking for individuals who are passionate about problem-solving, possess a strong understanding of the ServiceNow platform, and have a proven track record of delivering successful implementations. If you are a dynamic and driven individual with a passion for technology and a desire to make an impact, we want to hear from you. Join us at EY and be a part of our exciting journey towards digital excellence.

  1. Design and implement ServiceNow solutions that align with business needs and objectives.
  2. Collaborate with cross-functional teams to gather requirements and understand business processes.
  3. Develop, maintain and enhance ServiceNow workflows, forms, reports and dashboards.
  4. Troubleshoot and resolve technical issues related to the ServiceNow platform.
  5. Keep up-to-date with the latest ServiceNow updates, releases and best practices.
  6. Provide technical expertise and guidance to team members and stakeholders.
  7. Configure and customize ServiceNow applications to meet specific client requirements.
  8. Conduct testing and quality assurance to ensure the functionality and usability of ServiceNow solutions.
  9. Develop and maintain technical documentation for ServiceNow solutions.
  10. Train end-users on how to effectively use the ServiceNow platform.
  11. Identify and recommend process improvements to optimize the use of ServiceNow.
  12. Monitor and maintain the health, security and performance of the ServiceNow platform.
  13. Collaborate with other ServiceNow engineers to develop and implement integration solutions.
  14. Stay updated on industry trends and emerging technologies in the ServiceNow space.
  15. Proactively identify and communicate potential risks and issues related to ServiceNow implementations.
Where is this job?
This job is located at Los Angeles, CA, USA
Job Qualifications
  • Bachelor's Degree In Computer Science, Information Technology, Or Related Field

  • Certified Servicenow System Administrator (Csa) Or Servicenow Certified Implementation Specialist (Cis) Certification

  • Minimum Of 3 Years Of Experience Working With Servicenow Platform, Including Implementation, Customization, And Administration

  • Strong Understanding Of It Service Management (Itsm) Processes And Best Practices

  • Excellent Problem-Solving Skills And Ability To Troubleshoot Complex Technical Issues In A Fast-Paced Environment

Required Skills
  • Change Management

  • Integration

  • Security

  • Scripting

  • Incident Management

  • Problem Management

  • ITSM

  • Reporting

  • Automation

  • Analytics

  • development

  • Configuration

  • Customization

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a ServiceNow Engineer in Los Angeles, CA, USA is between $115,000 and $140,000 per year. This range may vary depending on factors such as experience, location, and company size.

Additional Information
Ernst & Young/ EY is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 3rd, 2024
Apply BeforeMay 10th, 2026
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About Ernst & Young/ EY

EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.

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