ServiceNow Engineer
Welcome to the exciting world of ServiceNow engineering at Ernst & Young! As a ServiceNow Engineer, you will be an integral part of our dynamic and innovative team, working to design, develop, and implement cutting-edge solutions for our clients. We are seeking a highly skilled and motivated individual with a passion for technology and a drive to deliver exceptional results. If you are a problem solver, a team player, and possess strong technical skills, we want to hear from you! Join us at EY and take your career to new heights.
- Design and develop innovative solutions using ServiceNow platform to meet client requirements.
- Collaborate with team members to develop project plans and timelines.
- Implement ServiceNow applications and configurations based on client needs.
- Troubleshoot and resolve technical issues in a timely manner.
- Stay up-to-date with industry trends and advancements in ServiceNow technology.
- Work closely with clients to understand their business processes and provide recommendations for improvement.
- Document all technical solutions and provide training to clients as needed.
- Communicate effectively with project managers, team members, and clients to ensure project success.
- Contribute to the development of best practices and standards for ServiceNow engineering at EY.
- Take ownership of assigned tasks and ensure high quality deliverables within agreed upon timelines.
- Participate in code reviews and provide constructive feedback to team members.
- Continuously seek ways to improve processes and increase efficiency within the ServiceNow team.
- Act as a subject matter expert for ServiceNow, providing guidance and support to team members and clients.
- Maintain a positive and professional attitude while working in a fast-paced, dynamic environment.
- Adhere to EY's code of conduct and uphold the firm's values in all interactions.
In-Depth Knowledge Of Servicenow Platform: A Servicenow Engineer At Ey Should Have A Thorough Understanding Of The Servicenow Platform, Including Its Architecture, Modules, And Functionalities. This Knowledge Is Essential For Configuring, Customizing, And Maintaining The Platform According To The Organization's Requirements.
Experience In Implementing Servicenow Solutions: The Ideal Candidate For This Role Should Have Hands-On Experience In Implementing Servicenow Solutions For Large Organizations. This Includes Designing And Developing Workflows, Creating Custom Applications, And Integrating Servicenow With Other Enterprise Systems.
Itil Certification: Ey Follows The Itil Framework For It Service Management, And Therefore, A Servicenow Engineer Should Have A Strong Understanding Of Itil Principles And Processes. Possessing Itil Certification Is A Plus As It Demonstrates The Candidate's Knowledge And Expertise In This Area.
Strong Technical And Analytical Skills: Servicenow Is A Highly Technical Platform, And A Servicenow Engineer Should Have A Strong Grasp Of Programming Languages, Web Technologies, And Databases. Additionally, The Candidate Should Have Excellent Analytical Skills To Troubleshoot And Resolve Complex Technical Issues.
Communication And Collaboration Skills: As A Servicenow Engineer At Ey, The Candidate Will Work With Cross-Functional Teams, Including Developers, Business Analysts, And Project Managers. Therefore, Excellent Communication And Collaboration Skills Are Essential To Understand And Translate Business Requirements Into Technical Solutions Successfully.
Scripting
Incident Management
User Interface Design
Workflow design
Process automation
Business Rules
Platform Configuration
Cmdb Management
Reporting And Analytics
Integration Development
Service Catalog Management
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
Critical thinking
Organizational skills
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a ServiceNow Engineer in New York, NY, USA is $120,000 to $170,000 per year. This can vary depending on factors such as experience, skills, and employer. Some companies may offer higher salaries for more experienced ServiceNow Engineers or those with specialized skills. Additionally, location can also impact salary, as cities with higher costs of living may offer higher salaries to compensate.
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EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.
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