Ernst & Young/ EY

ServiceNow Consultant

Ernst & Young/ EY

Athens, Greece
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Do you thrive in a fast-paced, dynamic environment where no two days are the same? Are you a problem-solver who loves to tackle complex challenges head on? If you answered yes, then we have an exciting opportunity for you to join our team as a ServiceNow Consultant at Ernst & Young/ EY.In this role, you will work with a diverse team of professionals and collaborate with our clients to design and implement customized solutions using the ServiceNow platform. Your expertise in ServiceNow will be crucial in helping our clients streamline their processes, improve efficiency, and achieve their business goals.We are looking for a highly motivated individual with a strong background in ServiceNow, excellent communication skills, and the ability to think critically and creatively. If you are passionate about technology and thrive in a client-facing role, then we want to hear from you. Join us at EY and take your career to the next level.

  1. Collaborate with clients to understand their business needs and design customized solutions using the ServiceNow platform.
  2. Use your expertise in ServiceNow to identify and troubleshoot complex problems and provide effective solutions.
  3. Work with a diverse team of professionals to deliver high-quality and timely solutions to clients.
  4. Keep up-to-date with the latest developments and trends in ServiceNow and use this knowledge to continuously improve our solutions.
  5. Conduct client meetings and presentations to effectively communicate our solutions and gather feedback.
  6. Develop and maintain strong relationships with clients to understand their evolving needs and provide ongoing support.
  7. Provide guidance and training to clients on how to effectively use the ServiceNow platform to streamline processes and improve efficiency.
  8. Collaborate with cross-functional teams to ensure successful implementation and integration of ServiceNow solutions.
  9. Take ownership of project deliverables and ensure timely completion within budget and scope.
  10. Act as a subject matter expert on ServiceNow and provide thought leadership and best practices to clients.
  11. Proactively identify opportunities for process improvements and recommend solutions to enhance client experience.
  12. Work closely with project managers to track project progress, identify potential risks, and provide timely updates to stakeholders.
  13. Participate in the development and delivery of training programs and materials for clients and colleagues.
  14. Act as a brand ambassador for EY by upholding our values and promoting our services to potential clients.
Where is this job?
This job is located at Athens, Greece
Job Qualifications
  • Bachelor's Degree In Computer Science, Information Technology, Or A Related Field.

  • Minimum Of 3 Years Of Experience Working With Servicenow, Including Implementation And Configuration.

  • Servicenow Certification (I.e. Certified Implementation Specialist, Certified Application Developer, Etc.).

  • Strong Understanding Of Itil Principles And Experience In Implementing Itil Processes Within Servicenow.

  • Excellent Communication And Project Management Skills, With The Ability To Work Effectively With Clients And Team Members To Deliver High-Quality Solutions.

Required Skills
  • Change Management

  • Incident Management

  • Problem Management

  • Configuration management

  • Asset management

  • Process mapping

  • Service Level Management

  • Cmdb Management

  • Reporting And Analytics

  • Service Catalog Management

  • Servicenow Implementation

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Emotional Intelligence

  • Leadership

  • Problem Solving

  • Time management

  • creativity

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a ServiceNow Consultant in Athens, Greece is between €35,000 and €50,000 per year. However, this can vary depending on factors such as experience, qualifications, and the specific company or industry the consultant is working in. Additionally, salary can also be influenced by the demand for ServiceNow consultants in the job market at the time.

Additional Information
Ernst & Young/ EY is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesDutch
Job PostedJuly 7th, 2025
Apply BeforeAugust 6th, 2025
This job posting is from a verified source. 

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About Ernst & Young/ EY

EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.

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