Quality Assurance Lead - Financial Services

Welcome to EY - a global leader in providing professional services to clients across industries. We are currently seeking a highly skilled and experienced Quality Assurance Lead to join our Financial Services team. In this role, you will be responsible for ensuring the highest level of quality in our financial services offerings and driving a culture of continuous improvement. We are looking for a detail-oriented and proactive individual with a strong background in the financial services sector and a passion for delivering exceptional results. If you are ready to take on a challenging and rewarding role in a dynamic and innovative environment, we invite you to apply for this position.

1. Develop and implement quality assurance policies and procedures for the financial services team.
2. Monitor and evaluate the quality of financial services provided by the team, identifying areas for improvement and implementing corrective actions.
3. Conduct regular audits and reviews to ensure compliance with industry standards and regulations.
4. Collaborate with cross-functional teams to identify and address quality issues and implement solutions.
5. Provide training and guidance to team members on quality standards, processes, and best practices.
6. Create and maintain a culture of quality and continuous improvement within the financial services team.
7. Stay up-to-date with industry developments and trends to ensure the team is delivering cutting-edge and high-quality services.
8. Communicate quality standards and expectations to team members and hold them accountable for meeting them.
9. Develop and maintain quality assurance metrics and reports to track progress and identify areas for improvement.
10. Collaborate with clients to understand their quality expectations and ensure they are met or exceeded.
11. Participate in the development and implementation of new financial services offerings to ensure they meet quality standards.
12. Handle any quality-related issues or escalations in a timely and effective manner.
13. Continuously evaluate and improve the quality assurance process to ensure it is efficient and effective.
14. Maintain a thorough understanding of the organization's financial services offerings and processes.
15. Act as a subject matter expert on quality assurance and provide guidance to team members and clients as needed.

According to JobzMall, the average salary range for a Quality Assurance Lead - Financial Services in Dallas, TX, USA is $80,000 - $120,000 per year. This can vary depending on the specific company, experience level, and skills of the individual.

EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.