Ernest Health

Receptionist PRN

Ernest Health

Post Falls, ID, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Ernest Health, where we value compassionate care and a positive work environment. We are currently seeking a Receptionist PRN to join our team on an as-needed basis. In this role, you will be the first point of contact for our patients and visitors, representing our facility with professionalism and warmth. The ideal candidate will have excellent communication skills, a friendly demeanor, and the ability to multitask in a fast-paced environment. If you are a people-person who thrives in a dynamic healthcare setting, we would love to hear from you!

  1. Greet and welcome patients and visitors with a friendly and professional demeanor.
  2. Serve as the first point of contact for all incoming calls, inquiries, and visitors.
  3. Provide excellent customer service by addressing patient and visitor needs and concerns.
  4. Maintain a positive and welcoming atmosphere in the lobby and waiting areas.
  5. Manage patient check-in and check-out processes, including verifying insurance and collecting necessary information.
  6. Schedule appointments and maintain appointment calendar accurately.
  7. Keep track of patient records and ensure confidentiality and accuracy.
  8. Communicate effectively with patients, staff, and visitors to provide clear and accurate information.
  9. Handle incoming and outgoing mail, emails, and faxes in a timely and efficient manner.
  10. Assist with administrative tasks such as filing, data entry, and maintaining office supplies.
  11. Ensure the lobby and waiting areas are clean and organized at all times.
  12. Respond to emergency situations calmly and efficiently, following proper protocols.
  13. Adhere to all company policies, procedures, and regulations.
  14. Continuously strive to provide the best possible patient experience through compassionate and professional interactions.
  15. Collaborate with other team members to ensure smooth operation of the facility.
  16. Maintain a positive and supportive attitude towards colleagues and patients.
  17. Attend and participate in training and meetings as required.
  18. Maintain knowledge of the facility's services, offerings, and policies.
  19. Handle any other duties and responsibilities assigned by the supervisor.
Where is this job?
This job is located at Post Falls, ID, USA
Job Qualifications
  • Excellent Communication Skills: A Prn Receptionist At Ernest Health Should Possess Strong Written And Verbal Communication Skills To Effectively Interact With Patients, Visitors, And Staff Members.

  • Organizational Skills: The Role Of A Prn Receptionist At Ernest Health Requires Keeping Track Of Multiple Tasks And Appointments. Hence, The Candidate Should Be Highly Organized And Able To Multitask Efficiently.

  • Customer Service Oriented: As A Prn Receptionist, The Candidate Will Be The First Point Of Contact For Patients And Visitors. Therefore, They Should Have A Friendly And Welcoming Demeanor And The Ability To Provide Exceptional Customer Service.

  • Proficient In Computer Skills: The Candidate Should Have A Strong Working Knowledge Of Computer Software And Systems To Manage Patient Records, Appointments, And Other Administrative Tasks.

  • Ability To Work Flexible Hours: Since Prn Receptionists May Be Required To Work On An As-Needed Basis, The Candidate Should Have The Flexibility To Work Varied Shifts, Including Weekends And Holidays. They Should Also Be Able To Adjust Their Schedule To Meet The Changing Needs Of The Healthcare Facility.

Required Skills
  • Communication

  • Time Management

  • Interpersonal skills

  • Attention to detail

  • customer service

  • Computer proficiency

  • Teamwork

  • Organization

  • Problem-Solving

  • Flexibility

  • Multi-tasking

  • Adapt

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Receptionist PRN in Post Falls, ID, USA is $28,000 - $34,000 per year. However, this can vary depending on factors such as experience, location, and the specific company hiring. It is always best to research the specific job and company to get a more accurate salary estimate.

Additional Information
Ernest Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 18th, 2025
Apply BeforeMay 10th, 2026
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About Ernest Health

Ernest Health provides specialized medical and rehabilitative services to their patients through their rehabilitation and long-term acute care hospitals. They see patients who often are recovering from disabilities caused by injuries or illnesses, or from chronic or complex medical conditions. Their hospitals are located throughout the United States in Arizona, Colorado, Idaho, Indiana, Montana, New Mexico, Ohio, South Carolina, Texas, Utah, and Wyoming. Each hospital is managed locally to best meet the needs of each community.

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