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Ernest Health

Receptionist

Ernest Health

Brownsville, TX, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you looking for a dynamic and fulfilling career opportunity in the healthcare industry? Ernest Health is seeking a highly motivated individual to join our team as a Receptionist. As the first point of contact for our facility, the ideal candidate will possess exceptional communication and organizational skills, as well as a passion for providing excellent customer service. If you have a positive attitude and a desire to make a difference in the lives of others, we want to hear from you!

  1. Greet and welcome visitors and patients to the healthcare facility
  2. Answer and direct phone calls in a professional and efficient manner
  3. Schedule appointments and maintain appointment calendars for healthcare providers
  4. Maintain patient records and update information as needed
  5. Verify insurance coverage and collect necessary copays or payments
  6. Communicate with patients and their families to provide necessary information and assistance
  7. Collaborate with healthcare team to ensure smooth flow of patient care
  8. Monitor and maintain office supplies and equipment
  9. Handle incoming and outgoing mail and correspondence
  10. Maintain cleanliness and organization of reception area
  11. Follow company policies and procedures to ensure confidentiality and security of patient information
  12. Handle any patient complaints or concerns in a calm and professional manner
  13. Participate in training and development opportunities to stay updated on industry changes and advancements
  14. Assist with administrative tasks such as data entry, filing, and scheduling meetings
  15. Provide excellent customer service and promote a positive image of the facility to patients and visitors.
Where is this job?
This job is located at Brownsville, TX, USA
Job Qualifications
  • Excellent Communication Skills: A Receptionist At Ernest Health Must Possess Strong Verbal And Written Communication Skills To Effectively Interact With Patients, Visitors, And Healthcare Professionals.

  • Organizational Skills: The Ability To Multitask, Prioritize Tasks, And Maintain A Well-Organized Workspace Is Essential For A Receptionist At Ernest Health, As They Will Be Responsible For Managing A Busy Front Desk.

  • Customer Service Skills: A Receptionist Must Have A Friendly And Welcoming Demeanor To Provide Exceptional Customer Service To Patients And Visitors, As Well As Handle Any Complaints Or Concerns In A Professional Manner.

  • Computer Proficiency: Proficiency In Using Computer Software Systems Such As Microsoft Office And Electronic Health Records Is Important For A Receptionist At Ernest Health To Accurately And Efficiently Manage Patient Information And Scheduling.

  • Medical Terminology Knowledge: While Not Always Required, Having Knowledge Of Medical Terminology Can Be Beneficial For A Receptionist At Ernest Health To Effectively Communicate With Healthcare Professionals And Understand Patient Needs.

Required Skills
  • Communication

  • Time Management

  • Multitasking

  • Interpersonal skills

  • Attention to detail

  • customer service

  • Teamwork

  • Computer skills

  • Organization

  • Problem-Solving

  • Phone Etiquette

  • Adapt

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Decision-making

Compensation

According to JobzMall, the average salary range for a Receptionist in Brownsville, TX, USA is approximately $21,000-$32,000 per year. However, this can vary based on factors such as years of experience, specific job responsibilities, and the employer's industry and location. It is important to note that this is just an average and individual salaries may vary.

Additional Information
Ernest Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 30th, 2026
Apply BeforeMay 30th, 2026
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About Ernest Health

Ernest Health provides specialized medical and rehabilitative services to their patients through their rehabilitation and long-term acute care hospitals. They see patients who often are recovering from disabilities caused by injuries or illnesses, or from chronic or complex medical conditions. Their hospitals are located throughout the United States in Arizona, Colorado, Idaho, Indiana, Montana, New Mexico, Ohio, South Carolina, Texas, Utah, and Wyoming. Each hospital is managed locally to best meet the needs of each community.

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