
Telecom Billing Mediation Specialist
Are you a highly analytical and detail-oriented individual with a strong understanding of telecom billing processes? Are you looking for a challenging role within a global leader in the telecommunications industry? If so, then Ericsson's Telecom Billing Mediation Specialist role may be the perfect fit for you!As a Telecom Billing Mediation Specialist at Ericsson, you will be responsible for ensuring the accurate and timely mediation of telecom usage data for our clients. This role requires a deep understanding of billing systems and processes, as well as strong problem-solving and communication skills. Working closely with cross-functional teams, you will play a critical role in ensuring the smooth operation of our clients' billing processes.To excel in this role, you will need a minimum of [number] years of experience in telecom billing mediation, as well as a Bachelor's degree in a related field. Strong technical skills and knowledge of industry standards are also essential. Additionally, we are looking for a self-motivated individual with a passion for continuous learning and a dedication to providing exceptional customer service.If you are ready to take on a challenging and rewarding role in the telecommunications industry, then we invite you to apply for the Telecom Billing Mediation Specialist position at Ericsson. Join our team and be a part of shaping the future of communication technology.
- Accurately and timely mediate telecom usage data for our clients.
- Maintain a deep understanding of billing systems and processes.
- Identify and troubleshoot any issues related to billing mediation.
- Work closely with cross-functional teams to ensure smooth operation of billing processes.
- Stay updated on industry standards and best practices related to billing mediation.
- Collaborate with clients to understand their specific billing needs and provide tailored solutions.
- Conduct regular audits to ensure data accuracy and identify any discrepancies.
- Proactively identify opportunities for process improvement and implement solutions.
- Communicate effectively with clients and internal teams to resolve any billing mediation-related issues.
- Train and mentor new team members on billing mediation processes and procedures.
- Stay up-to-date on new technologies and tools related to billing mediation.
- Provide exceptional customer service to clients, addressing any concerns or inquiries in a timely and professional manner.
- Ensure compliance with all regulatory and legal requirements related to billing mediation.
- Analyze billing mediation data to identify trends and patterns and make recommendations for improvement.
- Continuously monitor system performance and make necessary adjustments to ensure optimal efficiency.
- Take ownership of projects related to billing mediation, from planning to execution.
- Collaborate with the sales team to identify opportunities for upselling and cross-selling services to clients.
- Follow company policies and procedures related to billing mediation and maintain confidentiality of client information.
- Participate in training and development programs to enhance skills and knowledge.
- Act as a subject matter expert and provide guidance and support to other team members.
Bachelor's Degree In Computer Science, Information Technology, Or A Related Field.
Minimum Of 3-5 Years Of Experience In Telecom Billing Mediation, Preferably In A Large Telecom Company.
Strong Knowledge Of Telecom Billing Systems And Mediation Processes, Including Experience With Ericsson's Mediation Products Such As Tibco, Mediationzone, Or Ericsson Charging System.
Proficiency In Sql And Other Scripting Languages, As Well As Experience With Database Management And Data Analysis.
Excellent Problem-Solving And Communication Skills, With The Ability To Work Independently And As Part Of A Team To Troubleshoot And Resolve Billing Mediation Issues.
Contract Management
Troubleshooting
Data Analysis
Database Management
Customer Support
Technical
System configuration
Mediation
Network Integration
Revenue Assurance
Telecom Billing
Billing Systems
Communication
Leadership
Time management
creativity
Organization
flexibility
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Telecom Billing Mediation Specialist in Noida, Uttar Pradesh, India is between ₹4,00,000 to ₹6,00,000 per annum. This may vary depending on factors such as experience, skills, and the company. Some companies may offer higher salaries for this role, while others may offer lower salaries. It is important to research and compare salaries from different companies to determine the average salary range for a Telecom Billing Mediation Specialist in your specific location.
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LM Ericsson Telefon AB provides telecommunications equipment and related services to mobile and fixed network operators globally. The company operates through three segments: Networks, Global Services and Support Solutions.

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