Order and Delivery Manager

Are you a highly organized and detail-oriented individual with a passion for customer satisfaction? Are you looking for an exciting opportunity to lead a team and manage the delivery of products and services? If so, Ericsson has the perfect role for you as our Order and Delivery Manager!As the Order and Delivery Manager at Ericsson, you will be responsible for overseeing the entire order fulfillment process, from receiving orders to ensuring on-time delivery to our valued customers. Your strong leadership skills and ability to effectively manage a team will be crucial in achieving our delivery targets and maintaining our reputation for exceptional service.To be successful in this role, you must have a minimum of 5 years of experience in order management and logistics, as well as strong communication and problem-solving skills. A bachelor's degree in business or a related field is also required.Join our dynamic team at Ericsson and take your career to the next level as an Order and Delivery Manager. Apply now and be a part of our commitment to delivering excellence to our customers.

1. Oversee the entire order fulfillment process, from receiving orders to ensuring on-time delivery to customers.
2. Manage and lead a team to achieve delivery targets and maintain exceptional service standards.
3. Develop and maintain relationships with key stakeholders, including customers, suppliers, and internal teams.
4. Ensure accurate and timely processing of orders, including order entry, invoicing, and shipping.
5. Monitor and track order status and provide regular updates to customers and internal teams.
6. Resolve any issues or delays in the order fulfillment process and implement corrective actions.
7. Develop and implement strategies to streamline and improve the order fulfillment process.
8. Maintain and update relevant databases and systems to ensure accurate and up-to-date order information.
9. Collaborate with sales and marketing teams to forecast and plan for future orders and demand.
10. Conduct regular performance evaluations and provide guidance and coaching to team members.
11. Develop and maintain standard operating procedures for order and delivery processes.
12. Stay updated on industry trends and best practices in order management and logistics.
13. Ensure compliance with company policies, procedures, and regulatory requirements.
14. Maintain a high level of customer satisfaction through effective communication and problem-solving skills.
15. Bachelor's degree in business or a related field and a minimum of 5 years of experience in order management and logistics.

According to JobzMall, the average salary range for a Order and Delivery Manager in Cairo, Cairo Governorate, Egypt is between EGP 12,000 to EGP 20,000 per month. This can vary depending on factors such as the size and type of company, years of experience, and specific job duties and responsibilities.

LM Ericsson Telefon AB provides telecommunications equipment and related services to mobile and fixed network operators globally. The company operates through three segments: Networks, Global Services and Support Solutions.