Exchange Administrator

Welcome to Ericsson, a leading global telecommunications company dedicated to creating the future of technology. We are seeking a highly skilled and experienced Exchange Administrator to join our team and help us manage and maintain our internal messaging and collaboration systems. As an Exchange Administrator at Ericsson, you will play a crucial role in ensuring the smooth and efficient functioning of our Exchange environment, supporting our employees in their daily communication and collaboration needs. We are looking for a candidate who is passionate about technology, has a strong attention to detail, and is committed to providing exceptional service to our internal users. If you have a deep understanding of Exchange and a desire to be a part of a dynamic and innovative team, we want to hear from you!

1. Manage and maintain the company's internal messaging and collaboration systems, specifically Exchange.
2. Monitor and troubleshoot any issues with the Exchange environment to ensure its smooth and efficient functioning.
3. Implement and maintain security protocols to safeguard the company's messaging and collaboration systems.
4. Collaborate with other IT teams and departments to ensure seamless integration and functionality of Exchange with other systems.
5. Provide technical support and assistance to internal users, responding to any inquiries or issues related to Exchange.
6. Regularly update and maintain Exchange servers, software, and licenses.
7. Plan and execute upgrades, patches, and updates for the Exchange environment.
8. Monitor system performance and conduct regular maintenance to ensure optimal performance.
9. Create and maintain documentation and standard operating procedures for Exchange administration.
10. Stay updated on industry trends and best practices related to Exchange and make recommendations for improvements or enhancements to the system.
11. Train and mentor junior team members on Exchange administration tasks and best practices.
12. Collaborate with vendors and service providers to troubleshoot and resolve any issues related to Exchange.
13. Ensure compliance with company policies, procedures, and regulatory requirements related to Exchange.
14. Continuously assess and improve the company's messaging and collaboration systems to meet the evolving needs of the organization.
15. Maintain a high level of customer service and professionalism while working with internal users and stakeholders.

According to JobzMall, the average salary range for a Exchange Administrator in Bengaluru, Karnataka, India is between ₹6,00,000 - ₹10,00,000 per year. This salary range can vary depending on factors such as the size and industry of the company, years of experience, and specific skills and certifications of the individual.

LM Ericsson Telefon AB provides telecommunications equipment and related services to mobile and fixed network operators globally. The company operates through three segments: Networks, Global Services and Support Solutions.