Ericsson

Customer Security Manager

Ericsson

Reading, UK
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you passionate about ensuring the safety and security of customers' data and information? Do you possess strong leadership skills and a deep understanding of cyber security? If so, we have an exciting opportunity for you to join our team as a Customer Security Manager at Ericsson.As a Customer Security Manager, you will be responsible for developing and implementing customer security strategies and policies, as well as overseeing the day-to-day operations of our security systems. Your role will be crucial in protecting our customers' sensitive information and maintaining their trust in our company.To be successful in this role, you must have a strong background in cyber security and experience in managing security teams. You should also possess excellent communication and problem-solving skills, as well as the ability to stay updated on the latest security threats and technologies.If you are ready to take on a challenging and rewarding role in one of the leading telecommunications companies in the world, apply now to join our team as a Customer Security Manager at Ericsson.

  1. Develop and implement customer security strategies and policies to protect sensitive data and information.
  2. Oversee the day-to-day operations of security systems to ensure they are functioning effectively and efficiently.
  3. Lead and manage a team of security professionals, providing guidance, support, and training as needed.
  4. Stay updated on the latest security threats and technologies, and make recommendations for improvements to our security protocols.
  5. Collaborate with internal teams and external partners to ensure all security measures are aligned and integrated.
  6. Conduct regular risk assessments and vulnerability testing to identify potential weaknesses and address them proactively.
  7. Communicate and collaborate with customers to address any security concerns or incidents that may arise.
  8. Monitor and analyze security metrics to identify trends and areas for improvement.
  9. Develop and maintain strong relationships with key stakeholders, including customers, to ensure their trust in our company's security measures.
  10. Stay informed on industry best practices and regulations related to data security and privacy.
  11. Continuously evaluate and improve our security processes and procedures to enhance overall effectiveness.
  12. Prepare and deliver reports and presentations to senior management on the status of customer security.
  13. Act as a point of contact for any security-related inquiries from customers, partners, or internal teams.
  14. Ensure compliance with all applicable security standards and regulations.
  15. Act as a mentor and coach for junior security team members to support their professional development.
Where is this job?
This job is located at Reading, UK
Job Qualifications
  • Knowledge Of Cybersecurity: A Customer Security Manager At Ericsson Must Have A Strong Understanding Of Cybersecurity Principles And Best Practices. This Includes Knowledge Of Threat Intelligence, Risk Assessment, Vulnerability Management, And Incident Response.

  • Industry Experience: Candidates For This Role Should Have At Least 5 Years Of Experience In The Telecommunications Or Technology Industry. This Experience Should Include Working With Customer Security, Risk Management, And Compliance.

  • Communication Skills: As A Customer Security Manager, You Will Be Responsible For Communicating Complex Security Concepts To Both Technical And Non-Technical Stakeholders. Therefore, Strong Written And Verbal Communication Skills Are Essential For This Role.

  • Team Management: This Position Requires The Ability To Lead And Manage A Team Of Security Professionals. Candidates Should Have Experience In Team Building, Mentoring, And Performance Management.

  • Global Perspective: Ericsson Is A Multinational Company With Customers And Operations Around The World. A Customer Security Manager Should Have A Global Perspective And Be Comfortable Working With Diverse Teams And Cultures. Fluency In Multiple Languages Is A Plus.

Required Skills
  • Network Security

  • Compliance Management

  • Risk assessment

  • Threat management

  • Incident response

  • Access Control

  • Security Training

  • Vulnerability Assessment

  • Data Privacy

  • Security Audits

  • Cybersecurity Laws

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Customer Security Manager in Reading, UK is between £35,000 and £50,000 per year. However, this can vary depending on the specific company, industry, and level of experience of the individual. Some companies may offer higher salaries for more experienced or specialized candidates. Additionally, bonuses and other benefits may also be included in the total compensation package.

Additional Information
Ericsson is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 28th, 2025
Apply BeforeMay 10th, 2026
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About Ericsson

LM Ericsson Telefon AB provides telecommunications equipment and related services to mobile and fixed network operators globally. The company operates through three segments: Networks, Global Services and Support Solutions.

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