Welcome to Encompass Health, where we are dedicated to providing exceptional care and rehabilitation services to our patients. We are currently seeking a highly motivated and compassionate individual to join our team as a Rehab Liaison. In this role, you will serve as a liaison between our facility and external referral sources to facilitate the admission process for patients in need of rehabilitation services. As a Rehab Liaison, you will have the opportunity to make a positive impact on the lives of our patients while also developing professional relationships with healthcare providers in the community. If you are a driven individual with strong communication skills and a passion for helping others, we encourage you to apply.
- Serve as the primary point of contact for external referral sources, including hospitals, physicians, and insurance companies.
- Conduct outreach to potential referral sources, including in-person visits, phone calls, and email communication.
- Educate referral sources on the services and benefits offered by Encompass Health's rehabilitation programs.
- Evaluate patient referrals to determine eligibility for admission to Encompass Health.
- Coordinate with internal admissions team to facilitate the admission process for referred patients.
- Maintain accurate and up-to-date records of referral sources and patient admissions.
- Collaborate with the interdisciplinary team at Encompass Health to ensure a smooth transition for patients from referral source to our facility.
- Provide exceptional customer service to referral sources, patients, and their families.
- Participate in team meetings and trainings to stay informed about Encompass Health's services and processes.
- Act as a brand ambassador for Encompass Health, promoting our mission and values to referral sources and the community.
- Monitor and report on referral trends and market competition to inform business development strategies.
- Maintain confidentiality of patient information and comply with HIPAA regulations.
- Adhere to all Encompass Health policies and procedures.
- Continuously improve and expand knowledge of rehabilitation services and healthcare industry developments.
- Represent Encompass Health in a professional and ethical manner at all times.
Bachelor's Degree In A Healthcare-Related Field Such As Nursing, Physical Therapy, Occupational Therapy, Or Healthcare Administration.
Minimum Of 2 Years Of Experience In A Healthcare Setting, Preferably In A Rehabilitation Facility.
Strong Knowledge Of Rehabilitation Services And The Ability To Effectively Communicate This Information To Patients, Families, And Healthcare Professionals.
Proven Sales Experience And Ability To Cultivate Relationships With Healthcare Providers, Insurers, And Other Referral Sources.
Excellent Organizational And Time Management Skills, As Well As The Ability To Work Independently And As Part Of A Team.
Communication
Case management
Interdisciplinary Collaboration
discharge planning
Patient assessment
Patient Advocacy
Care Coordination
Medical
Insurance Authorization
Resource Coordination
Rehabilitation Planning
Family Education
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Adaptability
Problem-Solving
Decision-making
According to JobzMall, the average salary range for a Rehab Liaison in Newnan, GA, USA is $50,000 - $80,000 per year. However, this can vary depending on factors such as experience, education, and specific job responsibilities. Some employers may offer additional benefits and bonuses as well.
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Encompass Health Corporation (formerly HealthSouth Corporation), based in Birmingham, Alabama, is one of the United States' largest providers of post-acute healthcare services, offering both facility-based and home-based post-acute services in 36 states and Puerto Rico through its network of inpatient rehabilitation hospitals, home health agencies, and hospice agencies

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