Receptionist - Weekends
Welcome to Encompass Health - a leading healthcare company dedicated to providing top-quality services and care to our patients. We are currently seeking a highly motivated and customer-oriented individual to join our team as a Receptionist for weekends. As the first point of contact for our facility, you will play a crucial role in creating a welcoming and professional atmosphere. If you are passionate about helping others, have excellent communication skills, and thrive in a fast-paced environment, we encourage you to apply.
- Greet and welcome patients, visitors, and staff in a friendly and professional manner.
- Answer and direct incoming calls to appropriate departments or individuals.
- Maintain a clean and organized reception area.
- Register patients and verify insurance information.
- Schedule appointments and maintain accurate records.
- Provide information to patients and visitors about the facility and its services.
- Handle inquiries and resolve any issues or complaints in a timely and efficient manner.
- Collaborate with other departments to ensure smooth flow of communication and patient care.
- Assist with administrative tasks such as filing, data entry, and correspondence.
- Adhere to company policies and procedures to maintain confidentiality and security of patient information.
- Display a professional and positive attitude at all times.
- Attend and participate in training and meetings as required.
- Maintain knowledge of current insurance plans, regulations, and procedures.
- Collaborate with coworkers to ensure coverage and support for all shifts.
- Continuously seek ways to improve patient experience and streamline processes.
- Handle cash and credit card transactions accurately and securely.
- Perform other duties as assigned by supervisor.
Excellent Customer Service Skills: A Receptionist Must Have Strong Communication And Interpersonal Skills To Interact With Visitors, Patients, And Staff In A Professional And Friendly Manner.
Organizational Skills: A Receptionist Must Be Able To Manage Multiple Tasks And Prioritize Effectively, Especially During Busy Periods On Weekends, To Ensure A Smooth Flow Of Operations.
Attention To Detail: Receptionists Are Responsible For Maintaining Accurate Records, Scheduling Appointments, And Handling Important Documents. Therefore, They Must Have A Keen Eye For Detail To Avoid Errors And Ensure Accuracy.
Dependability And Reliability: As The First Point Of Contact For Visitors And Patients, A Receptionist Must Be Punctual And Dependable To Ensure The Smooth Running Of The Facility On Weekends.
Knowledge Of Office Equipment And Software: A Receptionist Should Be Familiar With Commonly Used Office Equipment, Such As Computers, Printers, And Phone Systems, As Well As Basic Software Such As Microsoft Office. This Will Enable Them To Carry Out Their Tasks Efficiently And Effectively.
Communication
Time Management
Scheduling
Multitasking
Attention to detail
customer service
Teamwork
Computer skills
Organization
Problem-Solving
Adaptability
Phone Etiquette
Communication
Conflict Resolution
Decision Making
Leadership
Time management
Interpersonal Skills
creativity
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Receptionist - Weekends in Houston, TX, USA is $23,000 to $35,000 per year. However, this can vary depending on factors such as experience, company size, and job responsibilities. Additionally, part-time or weekend receptionists may have a lower salary than full-time receptionists.
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Encompass Health Corporation (formerly HealthSouth Corporation), based in Birmingham, Alabama, is one of the United States' largest providers of post-acute healthcare services, offering both facility-based and home-based post-acute services in 36 states and Puerto Rico through its network of inpatient rehabilitation hospitals, home health agencies, and hospice agencies
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