Receptionist
Are you a friendly and outgoing individual with excellent communication skills? Do you enjoy providing exceptional customer service and being the first point of contact for visitors? If so, we have an exciting opportunity for you as a Receptionist at Encompass Health.As a Receptionist, you will play a key role in creating a welcoming and professional atmosphere for our company. You will be responsible for greeting guests, answering phone calls, and directing inquiries to the appropriate department. We are looking for a reliable and organized candidate who can handle a busy reception area with ease.To be successful in this role, you must possess strong interpersonal skills and have the ability to multitask effectively. Additionally, you should have a high level of computer proficiency and be able to maintain confidentiality at all times. If you are a team player with a positive attitude and a passion for customer service, we encourage you to apply for this position.
- Greet and welcome all visitors to the company in a friendly and professional manner
- Answer and direct incoming phone calls to the appropriate person or department
- Maintain a clean and organized reception area
- Provide accurate and timely information to visitors and callers
- Assist with administrative tasks such as filing, data entry, and organizing documents
- Handle sensitive and confidential information with discretion and professionalism
- Monitor and distribute incoming mail and packages
- Schedule and coordinate appointments and meetings for company employees
- Collaborate with other departments to ensure a smooth and efficient flow of communication
- Act as a liaison between visitors and company employees, ensuring all inquiries are addressed and resolved promptly
- Maintain knowledge of company policies, procedures, and services in order to effectively assist visitors and callers
- Communicate any urgent or concerning matters to the appropriate personnel in a timely manner
- Uphold a positive and welcoming atmosphere for all guests and employees
- Continuously strive to improve and maintain excellent customer service standards.
Strong Communication Skills: A Successful Receptionist At Encompass Health Should Possess Excellent Verbal And Written Communication Skills. They Should Be Able To Effectively Communicate With Patients, Visitors, And Staff In A Professional And Courteous Manner.
Organizational Skills: The Receptionist Role At Encompass Health Involves Managing Incoming Calls, Scheduling Appointments, And Maintaining Patient Records. Therefore, Good Organizational Skills Are Essential To Ensure Smooth And Efficient Operations.
Knowledge Of Medical Terminology: Encompass Health Is A Healthcare Organization, And It Is Important For The Receptionist To Have Basic Knowledge Of Medical Terminology To Effectively Communicate With Patients And Other Healthcare Professionals.
Customer Service Experience: As The First Point Of Contact For Patients And Visitors, The Receptionist Should Have Previous Experience In Customer Service. They Should Be Able To Handle Inquiries And Concerns With Empathy, Patience, And Professionalism.
Computer Proficiency: Encompass Health Utilizes Various Computer Systems And Software For Scheduling Appointments, Managing Patient Records, And Communication. The Receptionist Should Be Proficient In Using These Systems And Have Basic Knowledge Of Microsoft Office.
Communication
Time Management
Scheduling
Multitasking
Attention to detail
customer service
Teamwork
Computer skills
Organization
Problem-Solving
Phone Etiquette
Professionalism
Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Receptionist in Florence, SC, USA is $22,000 to $34,000 per year. This may vary depending on factors such as experience, qualifications, and the specific company or industry the Receptionist is working in.
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Encompass Health Corporation (formerly HealthSouth Corporation), based in Birmingham, Alabama, is one of the United States' largest providers of post-acute healthcare services, offering both facility-based and home-based post-acute services in 36 states and Puerto Rico through its network of inpatient rehabilitation hospitals, home health agencies, and hospice agencies
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