Receptionist (Pool)- Weekends

Welcome to Encompass Health, where we believe in providing exceptional care for our patients and creating a positive and supportive work environment for our employees. We are currently seeking a reliable and personable Receptionist (Pool) to join our team on weekends. As the first point of contact for our facility, you will play a crucial role in creating a welcoming and professional atmosphere for our patients, visitors, and staff. We are looking for someone with excellent communication skills, a positive attitude, and the ability to handle multiple tasks efficiently. If you are organized, customer service-oriented, and have a passion for helping others, we encourage you to apply for this position.

1. Serve as the first point of contact for all visitors, patients, and staff, creating a positive and welcoming environment for all.
2. Greet and direct visitors and patients to the appropriate departments or individuals.
3. Answer and route incoming phone calls, taking accurate messages when necessary.
4. Maintain a clean and organized reception area, ensuring a professional and inviting atmosphere.
5. Schedule and confirm appointments for patients, as well as assist with patient registration and check-in procedures.
6. Provide excellent customer service, responding to inquiries and addressing concerns in a timely and professional manner.
7. Maintain confidentiality of all sensitive information and adhere to HIPAA regulations.
8. Assist with various administrative tasks such as filing, data entry, and photocopying.
9. Handle cash and credit transactions accurately and efficiently.
10. Communicate effectively and professionally with patients, visitors, and staff in person, over the phone, and through email.
11. Collaborate with other staff members to ensure smooth and efficient operations.
12. Monitor and maintain office supplies, restocking as needed.
13. Follow established protocols and procedures to ensure the safety and security of the facility.
14. Participate in training and development opportunities to enhance job knowledge and skills.
15. Adhere to company policies and procedures, including attendance and punctuality.

According to JobzMall, the average salary range for a Receptionist (Pool)- Weekends in Lowell, MA, USA is $12 - $16 per hour. This can vary depending on the specific job duties, experience level, and the company's pay scale.

Encompass Health Corporation (formerly HealthSouth Corporation), based in Birmingham, Alabama, is one of the United States' largest providers of post-acute healthcare services, offering both facility-based and home-based post-acute services in 36 states and Puerto Rico through its network of inpatient rehabilitation hospitals, home health agencies, and hospice agencies