Receptionist (Pool)

Welcome to Encompass Health, where we are committed to providing exceptional healthcare services to our patients. We are currently seeking a friendly and organized individual to join our team as a Receptionist (Pool). As a Receptionist at Encompass Health, you will play a vital role in creating a positive first impression for our patients and visitors. This is a flexible, on-call position that offers a dynamic work environment and the opportunity to work alongside a dedicated team of healthcare professionals. If you have a passion for delivering exceptional customer service and possess the necessary qualifications, we encourage you to apply for this exciting opportunity.

1. Greet and welcome patients and visitors in a friendly and professional manner.
2. Answer incoming calls and direct them to the appropriate department or individual.
3. Schedule appointments and maintain the appointment calendar.
4. Maintain a neat and organized front desk area.
5. Verify patient information and update records as needed.
6. Communicate with patients regarding their appointments and any necessary paperwork.
7. Assist with patient check-in and check-out procedures.
8. Handle patient inquiries and provide accurate information about the facility and services.
9. Monitor and maintain the waiting area to ensure a comfortable and pleasant environment for patients.
10. Keep track of office supplies and order new supplies as needed.
11. Collaborate with other departments to ensure efficient and effective communication and patient flow.
12. Adhere to all privacy and confidentiality policies when dealing with patient information.
13. Handle any administrative tasks assigned by the supervisor.
14. Maintain a positive and professional attitude at all times.
15. Continuously strive to meet and exceed patient satisfaction goals.
16. Attend staff meetings and training sessions as required.
17. Contribute to a positive and collaborative team environment.
18. Maintain knowledge of all Encompass Health services and facilities to effectively assist patients and visitors.
19. Follow all safety and security protocols to ensure the safety of patients, visitors, and staff.
20. Be available to work flexible hours and fill in for other receptionists as needed.

According to JobzMall, the average salary range for a Receptionist (Pool) in St. Augustine, FL, USA is $23,000 to $36,000 per year. This range may vary depending on the specific industry, experience level, and company size.

Encompass Health Corporation (formerly HealthSouth Corporation), based in Birmingham, Alabama, is one of the United States' largest providers of post-acute healthcare services, offering both facility-based and home-based post-acute services in 36 states and Puerto Rico through its network of inpatient rehabilitation hospitals, home health agencies, and hospice agencies