Receptionist (Pool)

Welcome to Encompass Health, where we believe in providing exceptional care and support to our patients and their families. We are currently seeking a dynamic and friendly individual to join our team as a Receptionist (Pool). As the first point of contact for our facility, the Receptionist plays a crucial role in creating a positive and welcoming environment for our patients and visitors. If you have a passion for customer service and a desire to make a difference in the lives of others, we invite you to apply for this exciting opportunity.

1. Greet and welcome patients, visitors, and staff with a friendly and professional demeanor.
2. Maintain a clean and organized reception area, ensuring a positive first impression for all who enter the facility.
3. Answer phone calls and direct them to the appropriate staff members, taking messages when necessary.
4. Schedule patient appointments and handle patient registration, ensuring accuracy and efficiency.
5. Assist patients and visitors with any questions or concerns, providing excellent customer service at all times.
6. Maintain patient confidentiality and handle sensitive information with discretion.
7. Collaborate with other departments to ensure smooth flow of communication and patient care.
8. Manage incoming and outgoing mail, as well as fax and email correspondence.
9. Monitor and order office supplies, ensuring the reception area is always fully stocked.
10. Handle any administrative tasks as assigned by leadership, such as data entry and filing.
11. Adhere to all facility policies and procedures, as well as federal and state regulations.
12. Participate in staff meetings and trainings to stay updated on company policies and procedures.
13. Continuously strive to improve the reception area experience for patients and visitors.
14. Handle any customer complaints or issues in a professional and timely manner.
15. Maintain a positive and professional attitude at all times, promoting a welcoming and inclusive environment for all patients, visitors, and staff.

According to JobzMall, the average salary range for a Receptionist (Pool) in Broken Arrow, OK, USA is $25,000-$35,000 per year. This varies depending on the specific job responsibilities, level of experience, and employer. Some receptionist positions may offer additional benefits such as health insurance, paid time off, and retirement plans.

Encompass Health Corporation (formerly HealthSouth Corporation), based in Birmingham, Alabama, is one of the United States' largest providers of post-acute healthcare services, offering both facility-based and home-based post-acute services in 36 states and Puerto Rico through its network of inpatient rehabilitation hospitals, home health agencies, and hospice agencies