Receptionist (Pool)

Are you a friendly and organized individual looking for a dynamic work environment? Look no further than Encompass Health! We are currently seeking a Receptionist (Pool) to join our team and provide exceptional customer service to our patients and guests. As a receptionist, you will be the first point of contact for our facility and play a crucial role in creating a welcoming and efficient atmosphere. If you have excellent communication skills, a positive attitude, and the ability to multitask, we encourage you to apply for this exciting opportunity. Join us in making a positive impact on the lives of our patients.

1. Greet and welcome patients and guests in a friendly and professional manner.
2. Answer and direct incoming calls to the appropriate departments.
3. Schedule appointments and manage the appointment calendar.
4. Maintain the reception area and ensure it is clean and presentable at all times.
5. Register patients and collect necessary information and forms.
6. Verify insurance information and process payments.
7. Communicate with patients and their families to provide information and answer questions.
8. Assist patients with completing necessary paperwork and forms.
9. Collaborate with other departments to ensure smooth patient flow.
10. Handle and resolve patient complaints or concerns in a timely and professional manner.
11. Maintain patient confidentiality and follow HIPAA guidelines.
12. Keep track of office supplies and place orders when needed.
13. Assist with administrative tasks such as filing, faxing, and data entry.
14. Attend staff meetings and training sessions as required.
15. Uphold the company's values of compassion, excellence, integrity, and respect in all interactions.
16. Continuously strive to improve customer service and patient satisfaction.
17. Perform other duties as assigned by the supervisor.

According to JobzMall, the average salary range for a Receptionist (Pool) in Salisbury, MD, USA is between $27,000 and $35,000 per year. This can vary depending on the specific job duties, experience level, and company size. Some receptionists in this area may earn higher salaries, up to $45,000 per year, while others may earn lower salaries, around $20,000 per year. Additionally, factors such as benefits, bonuses, and location may also impact the salary range for this position.

Encompass Health Corporation (formerly HealthSouth Corporation), based in Birmingham, Alabama, is one of the United States' largest providers of post-acute healthcare services, offering both facility-based and home-based post-acute services in 36 states and Puerto Rico through its network of inpatient rehabilitation hospitals, home health agencies, and hospice agencies