Receptionist
At Encompass Health, we are dedicated to providing exceptional care and support to our patients and their families. As a Receptionist, you will play a vital role in creating a warm and welcoming environment for everyone who enters our facility. We are seeking a highly organized and friendly individual to join our team and help us continue our mission of enhancing lives and exceeding expectations. If you possess excellent communication skills, a professional demeanor, and a passion for making a positive impact, we encourage you to apply for this rewarding position.
- Greet and welcome patients, families, and visitors in a warm and friendly manner.
- Answer incoming calls and direct them to the appropriate department or individual.
- Schedule appointments and maintain the appointment calendar for multiple departments.
- Ensure all necessary paperwork and forms are completed accurately and efficiently.
- Maintain a clean and organized reception area and waiting room.
- Communicate effectively with patients, families, and staff to provide excellent customer service.
- Handle confidential and sensitive information with discretion and professionalism.
- Assist with administrative tasks such as filing, data entry, and record keeping.
- Collaborate with other departments to ensure smooth operations and efficient patient care.
- Act as a liaison between patients and medical staff to address any concerns or inquiries.
- Keep track of office supplies and place orders when necessary.
- Stay up-to-date on company policies and procedures to ensure compliance.
- Continuously seek ways to improve the patient experience and provide feedback to management.
- Attend staff meetings and training sessions as required.
- Maintain a positive and professional attitude at all times.
Excellent Communication Skills: A Receptionist At Encompass Health Should Possess Strong Verbal And Written Communication Skills To Effectively Interact With Patients, Families, And Visitors.
Organizational Skills: Being A Receptionist At Encompass Health Requires Exceptional Organizational Skills To Manage Incoming Calls, Appointments, And Paperwork In A Timely And Efficient Manner.
Customer Service Experience: The Ideal Candidate For A Receptionist Position At Encompass Health Should Have Previous Experience In Customer Service, Preferably In A Healthcare Setting, To Provide High-Quality And Compassionate Care To Patients And Their Families.
Proficiency In Technology: Encompass Health Utilizes Various Technological Tools For Scheduling Appointments, Maintaining Electronic Health Records, And Communicating With Patients. The Receptionist Should Have Proficiency In Using These Tools To Perform Their Job Effectively.
Empathy And Compassion: Working In The Healthcare Industry, A Receptionist At Encompass Health Should Possess A High Level Of Empathy And Compassion Towards Patients And Their Families. This Quality Helps In Creating A Welcoming And Caring Environment For All Those Who Enter The Facility.
Communication
Time Management
Microsoft Office
Multitasking
Interpersonal skills
Attention to detail
Organizational Skills
customer service
Teamwork
Problem-Solving
Phone Etiquette
Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Receptionist in Vero Beach, FL, USA is $25,000 to $35,000 per year. However, this can vary depending on factors such as experience, skills, and the specific company or industry the Receptionist is working in.
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Encompass Health Corporation (formerly HealthSouth Corporation), based in Birmingham, Alabama, is one of the United States' largest providers of post-acute healthcare services, offering both facility-based and home-based post-acute services in 36 states and Puerto Rico through its network of inpatient rehabilitation hospitals, home health agencies, and hospice agencies
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