Receptionist
Welcome to Encompass Health, where we are dedicated to providing top-notch patient care and rehabilitation services. We are currently seeking a friendly and professional Receptionist to join our team. As the first point of contact for our patients and visitors, the ideal candidate will possess excellent communication and organizational skills, as well as a warm and welcoming demeanor. If you are passionate about making a positive impact in people's lives and have the necessary qualifications, we would love to have you on our team.
- Greet and welcome patients and visitors in a friendly and professional manner.
- Answer incoming calls and direct them to the appropriate person or department.
- Schedule appointments and maintain the appointment calendar.
- Check patients in and verify insurance information.
- Collect and process payments for services rendered.
- Maintain a clean and organized reception area.
- Respond to patient inquiries and provide information about our services.
- Collaborate with other team members to ensure a smooth and efficient patient flow.
- Communicate with healthcare providers and other staff regarding patient needs and concerns.
- Maintain patient confidentiality and adhere to HIPAA regulations.
- Update patient records and ensure accuracy of information.
- Assist with administrative tasks such as filing, data entry, and ordering office supplies.
- Handle and resolve any patient complaints or issues in a timely and professional manner.
- Continuously strive to provide excellent customer service and improve the patient experience.
- Attend staff meetings and training sessions to stay updated on company policies and procedures.
Excellent Communication Skills: A Receptionist At Encompass Health Must Have Strong Verbal And Written Communication Skills To Interact With Patients, Visitors, And Team Members In A Professional And Courteous Manner.
Organizational Skills: This Role Requires A High Level Of Organization To Manage Appointments, Schedule Meetings, And Maintain Records In A Timely And Accurate Manner.
Customer Service Oriented: Encompass Health Values Exceptional Customer Service And A Receptionist Must Be Able To Handle Inquiries And Complaints With Empathy And Discretion.
Multitasking Abilities: Receptionists Are Often Required To Handle Multiple Tasks Simultaneously, Such As Answering Phone Calls, Greeting Guests, And Managing Administrative Duties. The Ability To Multitask Efficiently Is Essential For Success In This Role.
Proficiency In Technology: Encompass Health Utilizes Various Technology Platforms For Scheduling, Record-Keeping, And Communication. A Receptionist Must Be Proficient In Using These Technologies And Be Able To Troubleshoot Technical Issues As Needed.
Communication
Time Management
Scheduling
Multitasking
Attention to detail
customer service
Record keeping
Computer proficiency
Teamwork
Organization
Problem-Solving
Telephone Etiquette
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Active Listening
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Receptionist in Sioux Falls, SD, USA is $25,000 - $35,000 per year. However, this can vary depending on factors such as experience, education, and the specific company or industry.
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Encompass Health Corporation (formerly HealthSouth Corporation), based in Birmingham, Alabama, is one of the United States' largest providers of post-acute healthcare services, offering both facility-based and home-based post-acute services in 36 states and Puerto Rico through its network of inpatient rehabilitation hospitals, home health agencies, and hospice agencies
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