Receptionist
Welcome to Encompass Health! We are currently seeking a friendly and professional Receptionist to join our team. As the first point of contact for our company, the ideal candidate will have excellent communication skills and a welcoming demeanor. We value individuals who are organized, detail-oriented, and able to multitask in a fast-paced environment. If you have a passion for providing exceptional customer service and are looking to join a dynamic healthcare organization, we encourage you to apply for this exciting opportunity.
- Greet and welcome visitors, patients, and staff in a warm and professional manner
- Answer and direct incoming calls to the appropriate person or department
- Maintain a clean and organized reception area and conference rooms
- Manage and distribute incoming and outgoing mail and packages
- Schedule appointments and maintain appointment calendars for multiple staff members
- Maintain accurate and up-to-date records of visitor and patient information
- Collect and process payments for services rendered
- Collaborate with other departments to ensure smooth flow of communication and information
- Handle inquiries and provide information about the company and its services to visitors and callers
- Assist with administrative tasks such as filing, data entry, and document preparation
- Follow company policies and procedures to ensure confidentiality and security of information
- Proactively address and resolve any customer service issues or concerns
- Attend and participate in staff meetings and training sessions as required
- Continuously seek opportunities to improve and enhance the receptionist experience for visitors and staff.
Excellent Communication Skills: A Receptionist At Encompass Health Should Have Strong Verbal And Written Communication Skills To Effectively Interact With Patients, Visitors, And Staff.
Organizational Skills: As A Receptionist, One Must Be Able To Multitask And Handle Various Administrative Tasks Simultaneously While Maintaining A High Level Of Organization And Attention To Detail.
Customer Service Oriented: Encompass Health Values Providing Top-Notch Customer Service To Its Patients And Their Families. A Receptionist Should Have A Friendly And Professional Demeanor, With The Ability To Handle Difficult Situations With Patience And Empathy.
Computer Proficiency: In Today's Digital Age, A Receptionist Should Be Comfortable Using Computer Systems And Software To Manage Schedules, Maintain Records, And Perform Other Administrative Tasks.
Knowledge Of Medical Terminology: While Not Always A Requirement, Having Knowledge Of Medical Terminology Can Be Beneficial For A Receptionist At Encompass Health. It Can Help With Understanding Patient Needs And Communicating Effectively With Healthcare Professionals.
Data Entry
Communication
Time Management
Filing
Multitasking
Attention to detail
customer service
Computer
Organization
Telephone Etiquette
Scheduling Appointments
Administrative Duties
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Receptionist in Bakersfield, CA, USA is between $26,000 and $35,000 per year. This may vary depending on the specific job responsibilities, experience level, and company size. Additionally, factors such as location, industry, and education level may also impact the salary range.
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Encompass Health Corporation (formerly HealthSouth Corporation), based in Birmingham, Alabama, is one of the United States' largest providers of post-acute healthcare services, offering both facility-based and home-based post-acute services in 36 states and Puerto Rico through its network of inpatient rehabilitation hospitals, home health agencies, and hospice agencies
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