Encompass Health

Receptionist

Encompass Health

Bedford, TX, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Encompass Health! We are a leading healthcare company committed to providing high-quality, compassionate care to our patients. We are currently seeking a friendly and organized Receptionist to join our team. As the first point of contact for our patients and visitors, you will play a crucial role in creating a positive and welcoming atmosphere. This is an excellent opportunity for someone with exceptional communication and customer service skills to make a meaningful impact in the lives of others. If you are a team player with a passion for healthcare, we would love to hear from you!

  1. Greet and welcome patients and visitors in a warm and friendly manner.
  2. Serve as the first point of contact for all incoming phone calls and inquiries, directing them to the appropriate department or individual.
  3. Maintain a clean and organized reception area, ensuring a professional and welcoming atmosphere.
  4. Register patients and collect necessary information such as insurance details and personal information.
  5. Schedule appointments and maintain the appointment calendar for multiple healthcare providers.
  6. Communicate with patients regarding their appointments, including any necessary reminders or changes.
  7. Handle patient inquiries and provide accurate information about the company and its services.
  8. Collaborate with other team members to ensure efficient and smooth patient flow.
  9. Assist with administrative tasks such as filing, data entry, and inventory management.
  10. Adhere to all company policies and procedures, including maintaining patient confidentiality.
  11. Continuously strive to provide exceptional customer service to all patients and visitors.
  12. Stay updated on company services, policies, and procedures to provide accurate and up-to-date information to patients.
  13. Handle any customer complaints or issues with professionalism and escalate to the appropriate department as needed.
  14. Collaborate with healthcare providers and staff to ensure timely and accurate delivery of patient care.
  15. Attend staff meetings and training sessions as required to stay informed about company updates and changes.
  16. Perform other duties as assigned by the management team.
Where is this job?
This job is located at Bedford, TX, USA
Job Qualifications
  • Excellent Communication Skills - A Receptionist At Encompass Health Should Possess Strong Verbal And Written Communication Skills To Effectively Interact With Patients, Visitors, And Colleagues.

  • Proficient In Computer Skills - With A Focus On Electronic Medical Records, A Receptionist Should Be Comfortable Using Computer Systems And Have Experience In Data Entry And Navigating Various Software Programs.

  • Customer Service Oriented - As The First Point Of Contact For Patients And Visitors, A Receptionist Should Have A Friendly And Professional Demeanor, With A Strong Focus On Providing Exceptional Customer Service.

  • Organizational Skills - A Busy Healthcare Environment Requires A Receptionist Who Can Handle Multiple Tasks At Once, Prioritize Duties, And Maintain A Well-Organized And Efficient Workspace.

  • Knowledge Of Medical Terminology - While Not Always Required, Knowledge Of Medical Terminology Can Be Beneficial For A Receptionist At Encompass Health To Better Understand Patient Needs And Communicate With Medical Staff.

Required Skills
  • Communication

  • Time Management

  • Filing

  • Multitasking

  • Attention to detail

  • customer service

  • Calendar Management

  • Computer skills

  • Organization

  • Problem-Solving

  • Telephone Etiquette

  • Interpersonal

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Receptionist in Bedford, TX, USA is between $25,000 and $35,000 per year. This range can vary depending on factors such as the specific job responsibilities, level of experience, and the type of industry the receptionist is working in. Some receptionists may earn more or less than this range, depending on their qualifications and the demand for their skills in the job market. Overall, the average salary range for a receptionist in Bedford, TX, USA is considered to be competitive and can provide a stable income for those in this role.

Additional Information
Encompass Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 21st, 2025
Apply BeforeJuly 20th, 2025
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About Encompass Health

Encompass Health Corporation (formerly HealthSouth Corporation), based in Birmingham, Alabama, is one of the United States' largest providers of post-acute healthcare services, offering both facility-based and home-based post-acute services in 36 states and Puerto Rico through its network of inpatient rehabilitation hospitals, home health agencies, and hospice agencies

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