Receptionist
Are you a warm and friendly individual with a passion for providing exceptional customer service? Do you thrive in a fast-paced environment and have excellent communication skills? Encompass Health is seeking a highly motivated and organized Receptionist to join our dynamic team. As the first point of contact for our clients and visitors, you will play a crucial role in creating a positive and welcoming experience. If you possess the necessary qualifications and have a positive attitude, we would love to hear from you!
- Greet and welcome clients and visitors in a warm and friendly manner.
- Maintain a professional and positive attitude at all times.
- Provide excellent customer service by addressing clients' needs and inquiries in a timely and efficient manner.
- Answer phone calls and direct them to the appropriate department or individual.
- Schedule appointments and maintain an organized calendar.
- Maintain a clean and organized reception area.
- Handle and distribute incoming and outgoing mail.
- Process payments and maintain accurate records.
- Communicate with other staff members and departments to ensure smooth operations and provide assistance when needed.
- Stay up-to-date on company policies and services to accurately answer clients' questions.
- Handle confidential information with discretion.
- Assist with administrative tasks such as filing, data entry, and preparing documents.
- Multitask and prioritize tasks in a fast-paced environment.
- Act as a brand ambassador for the company, representing it in a professional and positive manner.
- Continuously strive to improve and enhance the customer experience.
Excellent Communication Skills: A Receptionist At Encompass Health Must Possess Exceptional Verbal And Written Communication Skills To Interact With Patients, Visitors, And Staff Members Effectively.
Customer Service Experience: As The First Point Of Contact For Patients And Visitors, A Receptionist At Encompass Health Should Have Prior Experience In Customer Service To Ensure A Positive And Welcoming Experience For All.
Multitasking Abilities: The Ability To Handle Multiple Tasks Simultaneously Is Crucial For A Receptionist At Encompass Health, As They May Have To Answer Phone Calls, Schedule Appointments, And Handle Administrative Tasks All At Once.
Proficiency In Computer Software: A Receptionist At Encompass Health Must Be Proficient In Using Computer Software Such As Microsoft Office And Electronic Medical Record Systems To Manage Patient Information And Other Administrative Tasks Efficiently.
Attention To Detail: A Receptionist At Encompass Health Must Have Excellent Attention To Detail To Ensure Accurate Data Entry And Scheduling Of Appointments. This Skill Is Also Important In Maintaining Patient Records And Handling Insurance Information.
Communication
Time Management
Microsoft Office
Scheduling
Multitasking
Interpersonal skills
Attention to detail
Problem Solving
customer service
Administrative
Organization
Phone Etiquette
Communication
Emotional Intelligence
Leadership
Time management
Interpersonal Skills
creativity
Teamwork
collaboration
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Receptionist in Dallas, TX, USA is between $26,000 and $38,000 per year. However, this can vary depending on the specific company, industry, experience level, and other factors.
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Encompass Health Corporation (formerly HealthSouth Corporation), based in Birmingham, Alabama, is one of the United States' largest providers of post-acute healthcare services, offering both facility-based and home-based post-acute services in 36 states and Puerto Rico through its network of inpatient rehabilitation hospitals, home health agencies, and hospice agencies
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