Receptionist

Welcome to Encompass Health, where we believe in empowering our patients to achieve their highest level of independence and quality of life. We are currently seeking a friendly, organized and professional Receptionist to join our team. As the face of our company, you will play a crucial role in providing exceptional customer service and creating a positive first impression for our patients and visitors. If you have a passion for helping others and possess excellent communication and organizational skills, we invite you to apply for this exciting opportunity.

1. Greet patients and visitors in a friendly and welcoming manner.
2. Answer and direct incoming phone calls to the appropriate department or individual.
3. Schedule patient appointments and maintain accurate appointment calendars.
4. Collect and update patient information, including insurance and personal details.
5. Assist patients with completing necessary forms and paperwork.
6. Maintain a clean and organized reception area.
7. Monitor and respond to patient inquiries and concerns in a timely and professional manner.
8. Collaborate with other team members to ensure smooth patient flow and efficient office operations.
9. Adhere to all company policies and procedures to maintain a safe and welcoming environment for patients and staff.
10. Continuously strive to improve customer service and patient satisfaction through active listening and addressing any issues or concerns.
11. Keep track of office supplies and place orders when necessary.
12. Perform other administrative tasks as assigned by the office manager or supervisor.
13. Maintain confidentiality of patient information in accordance with HIPAA regulations.
14. Attend staff meetings and training sessions as required.
15. Uphold the company's mission and values in all interactions with patients, visitors, and colleagues.

According to JobzMall, the average salary range for a Receptionist in Midland, TX, USA is $22,000 - $35,000 per year. However, this can vary depending on the specific job responsibilities, level of experience, and the company's industry and location. Factors such as education and certifications can also affect the salary range.

Encompass Health Corporation (formerly HealthSouth Corporation), based in Birmingham, Alabama, is one of the United States' largest providers of post-acute healthcare services, offering both facility-based and home-based post-acute services in 36 states and Puerto Rico through its network of inpatient rehabilitation hospitals, home health agencies, and hospice agencies