Encompass Health

Receptionist

Encompass Health

Memphis, TN, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a friendly and organized individual with exceptional communication skills? Do you thrive in a fast-paced environment and enjoy interacting with a diverse group of people? If so, we have an exciting opportunity for you to join our team as a Receptionist at Encompass Health.As the face of our company, the Receptionist plays a crucial role in creating a positive first impression for visitors and guests. In addition to greeting and directing visitors, you will also provide administrative support to various departments. This is a great opportunity for someone who is detail-oriented, customer service-driven, and has a passion for helping others.To be successful in this role, we are looking for candidates who have a high school diploma or equivalent and at least one year of experience in a customer service or administrative role. Strong computer skills and the ability to multitask are also necessary for this position. If you are a self-starter with a positive attitude and a willingness to learn, we encourage you to apply for this position and become a part of our dynamic team at Encompass Health.

  • Greeting and welcoming visitors in a friendly and professional manner
  • Directing visitors to the appropriate department or individual
  • Answering and forwarding incoming phone calls
  • Managing the reception area and maintaining a clean and organized workspace
  • Providing administrative support to various departments, including scheduling appointments, organizing documents, and managing calendars
  • Assisting with office tasks such as photocopying, faxing, and filing
  • Communicating with clients, patients, and staff in a clear and courteous manner
  • Handling inquiries and resolving any issues in a timely and efficient manner
  • Maintaining confidentiality and discretion when dealing with sensitive information
  • Ensuring a positive and welcoming environment for all visitors and guests
  • Collaborating with other team members to ensure smooth operations of the office
  • Staying updated on company policies, procedures, and services to provide accurate information to visitors and guests
  • Demonstrating excellent customer service skills and a willingness to go above and beyond to meet the needs of clients and visitors
  • Maintaining a professional and polished appearance at all times
  • Adhering to company standards and protocols for safety and security measures.
Where is this job?
This job is located at Memphis, TN, USA
Job Qualifications
  • Excellent Communication Skills: A Receptionist At Encompass Health Should Have Strong Verbal And Written Communication Skills To Effectively Interact With Patients, Visitors, And Colleagues.

  • Organizational Skills: The Role Of A Receptionist At Encompass Health Involves Managing Appointments, Coordinating Schedules, And Maintaining Records. Therefore, Candidates Should Possess Strong Organizational Skills To Handle Multiple Tasks Efficiently.

  • Customer Service Experience: As A Receptionist, Candidates Should Have Prior Experience In A Customer Service Role, As They Will Be The First Point Of Contact For Patients And Visitors. This Requires The Ability To Handle Inquiries, Complaints, And Requests In A Professional And Friendly Manner.

  • Technology Proficiency: Encompass Health Utilizes Various Computer Systems And Software For Scheduling, Record-Keeping, And Communication. Prospective Receptionists Should Be Comfortable Using Technology And Have Experience With Microsoft Office And Other Relevant Software.

  • Empathy And Compassion: Encompass Health Provides Care To Patients Who May Be Experiencing Physical And Emotional Challenges. A Receptionist Should Be Empathetic And Compassionate Towards Patients And Their Families, Creating A Welcoming And Supportive Environment.

Required Skills
  • Communication

  • Time Management

  • Scheduling

  • Multitasking

  • Attention to detail

  • customer service

  • Computer proficiency

  • Teamwork

  • Organization

  • Problem-Solving

  • Phone Etiquette

  • Priorit

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • flexibility

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Receptionist in Memphis, TN, USA is $25,000 - $33,000 per year. However, this can vary depending on factors such as experience, education, and the specific company or industry. Some receptionists in Memphis may earn higher salaries, up to $40,000 or more, while entry-level positions may offer salaries closer to $20,000. Additionally, factors such as benefits, bonuses, and location can also impact the overall salary for a receptionist in Memphis.

Additional Information
Encompass Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 8th, 2024
Apply BeforeJuly 20th, 2025
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About Encompass Health

Encompass Health Corporation (formerly HealthSouth Corporation), based in Birmingham, Alabama, is one of the United States' largest providers of post-acute healthcare services, offering both facility-based and home-based post-acute services in 36 states and Puerto Rico through its network of inpatient rehabilitation hospitals, home health agencies, and hospice agencies

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