Receptionist
Welcome to Encompass Health, a leading provider of rehabilitation services across the United States. We are currently seeking a friendly and organized Receptionist to join our team in [location]. As the first point of contact for our guests and clients, you will play a crucial role in creating a positive and welcoming atmosphere. In this position, you will be responsible for managing our front desk operations, including answering phone calls, scheduling appointments, and maintaining records. We are looking for a highly motivated individual with exceptional communication and multitasking skills. If you are a people-oriented team player with a passion for providing excellent customer service, we encourage you to apply for this exciting opportunity.
- Greet and welcome guests and clients in a friendly and professional manner.
- Answer and direct incoming phone calls to the appropriate person or department.
- Schedule appointments and maintain an organized and accurate appointment calendar.
- Maintain records and ensure all necessary information is accurately entered and updated.
- Provide information about Encompass Health and its services to guests and clients.
- Assist with administrative tasks such as photocopying, filing, and data entry.
- Respond to inquiries and resolve any customer service issues in a timely and effective manner.
- Collaborate with team members to ensure a smooth and efficient front desk operation.
- Maintain a clean and organized lobby area to create a welcoming atmosphere.
- Maintain confidentiality of all guest and client information.
- Continuously strive to improve customer service and satisfaction.
- Stay updated on Encompass Health's services, policies, and procedures.
- Attend trainings and meetings as required.
- Adhere to all company policies and procedures.
- Other duties as assigned by management.
Excellent Communication Skills: A Receptionist At Encompass Health Should Possess Strong Verbal And Written Communication Skills To Effectively Interact With Patients, Staff, And Visitors.
Organizational Skills: The Ability To Multitask, Prioritize Tasks, And Stay Organized Is Crucial For A Receptionist At Encompass Health, As They Will Be Responsible For Managing Appointments, Answering Phone Calls, And Maintaining Patient Records.
Customer Service Experience: Encompass Health Prides Itself On Providing Exceptional Customer Service To Its Patients. A Receptionist Should Have Previous Experience In A Customer-Facing Role And Be Able To Handle Difficult Situations With Professionalism And Empathy.
Knowledge Of Medical Terminology: While Not Always A Requirement, Having Knowledge Of Medical Terminology Can Be Beneficial For A Receptionist At Encompass Health. This Can Help Them Better Understand Patient Needs And Communicate Effectively With Medical Staff.
Computer Proficiency: In Today's Digital Age, It Is Essential For A Receptionist To Have Basic Computer Skills. They Should Be Comfortable Using Email, Scheduling Software, And Electronic Medical Record Systems To Perform Their Job Duties Efficiently.
Communication
Time Management
Multitasking
Attention to detail
customer service
Teamwork
Computer skills
Organization
Problem-Solving
Adaptability
Telephone Etiquette
Office Procedures
Communication
Conflict Resolution
Leadership
Negotiation
Time management
creativity
Teamwork
Adaptability
Problem-Solving
Empathy
According to JobzMall, the average salary range for a Receptionist in Glendale, AZ, USA is $26,000 - $35,000 per year. This can vary depending on the specific industry, company, and level of experience of the receptionist.
Apply with Video Cover Letter Add a warm greeting to your application and stand out!
Encompass Health Corporation (formerly HealthSouth Corporation), based in Birmingham, Alabama, is one of the United States' largest providers of post-acute healthcare services, offering both facility-based and home-based post-acute services in 36 states and Puerto Rico through its network of inpatient rehabilitation hospitals, home health agencies, and hospice agencies
Get interviewed today!
JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.
Get Started