Receptionist
Welcome to Encompass Health! We are currently seeking a highly motivated and customer service-oriented Receptionist to join our team. As the first point of contact for our organization, the ideal candidate will have a warm and welcoming personality, with exceptional communication skills and a professional demeanor. This position requires someone who can thrive in a fast-paced environment, multitask effectively, and handle various administrative tasks with ease. If you are a team player with a positive attitude and a passion for providing excellent customer service, we encourage you to apply.
- Greet and welcome visitors in a warm and friendly manner
- Answer and direct incoming calls to appropriate departments or individuals
- Maintain a professional and organized reception area
- Assist with various administrative tasks, including filing, data entry, and scheduling appointments
- Respond to inquiries from clients, employees, and other stakeholders in a timely and polite manner
- Collaborate with other team members to ensure smooth and efficient operations
- Stay knowledgeable about the organization's services, policies, and procedures
- Handle sensitive and confidential information with discretion
- Continuously strive to provide exceptional customer service to all visitors and callers
- Multitask effectively and prioritize tasks based on urgency
- Be adaptable and able to thrive in a fast-paced, ever-changing environment
- Demonstrate a positive attitude and contribute to a positive and inclusive work culture.
Excellent Communication Skills: A Receptionist At Encompass Health Should Possess Strong Verbal And Written Communication Skills To Effectively Interact With Clients, Patients, And Other Team Members.
Strong Organizational Abilities: With A High Volume Of Phone Calls, Appointments, And Administrative Tasks, A Receptionist Must Be Highly Organized And Able To Multitask Efficiently.
Customer Service Oriented: Encompass Health Prides Itself On Providing Exceptional Care And Service To Its Clients. Therefore, A Receptionist Should Have A Friendly And Helpful Demeanor, With A Focus On Providing Top-Notch Customer Service.
Proficient In Technology: Encompass Health Utilizes Various Software And Computer Programs For Scheduling, Record-Keeping, And Communication. A Receptionist Should Be Comfortable And Proficient In Using These Tools.
Team Player: As A Receptionist, You Will Work Closely With Other Team Members, Including Healthcare Professionals, Administrators, And Support Staff. Being A Team Player And Having The Ability To Collaborate And Work Well With Others Is Essential For Success In This Role.
Communication
Time Management
Multitasking
Interpersonal skills
Attention to detail
customer service
Record keeping
Computer proficiency
Organization
Administrative support
Phone Etiquette
Appointment
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Multitasking
Time management
creativity
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Receptionist in Lexington, KY, USA is $25,000 - $30,000 per year. This may vary depending on the specific job responsibilities, level of experience, and the company's size and industry. Some receptionist positions may also offer additional benefits such as healthcare, retirement plans, and paid time off.
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Encompass Health Corporation (formerly HealthSouth Corporation), based in Birmingham, Alabama, is one of the United States' largest providers of post-acute healthcare services, offering both facility-based and home-based post-acute services in 36 states and Puerto Rico through its network of inpatient rehabilitation hospitals, home health agencies, and hospice agencies
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