
PRN Receptionist
Welcome to Encompass Health! We are currently seeking a PRN Receptionist to join our team. As a leading provider of post-acute healthcare services, we are dedicated to helping patients recover and regain their independence after an illness or injury. In this role, you will have the opportunity to make a positive impact on the lives of our patients and their families by providing exceptional customer service and administrative support. We are looking for a friendly and professional individual with strong communication skills and the ability to multitask in a fast-paced environment. If you are passionate about making a difference and have the qualifications we are looking for, we would love to hear from you!
- Greet patients and visitors with a warm and friendly demeanor, creating a welcoming atmosphere for all who enter the facility.
- Answer incoming calls and direct them to the appropriate department or individual in a timely manner.
- Provide excellent customer service by addressing patient and visitor needs and concerns with empathy and professionalism.
- Maintain the reception area, ensuring it is clean, organized, and well-stocked with necessary supplies.
- Schedule appointments for patients and assist with coordinating transportation if needed.
- Maintain patient confidentiality and adhere to HIPAA regulations at all times.
- Assist with administrative tasks such as filing, data entry, and photocopying.
- Coordinate and distribute incoming and outgoing mail and packages.
- Collaborate with other departments to ensure efficient and effective communication and workflow.
- Stay updated on company policies, procedures, and services to accurately answer patient and visitor inquiries.
- Handle cash transactions and maintain accurate records of payments and receipts.
- Demonstrate a professional and positive attitude at all times while representing the company.
- Communicate any issues or concerns to appropriate staff members for resolution.
- Attend and actively participate in staff meetings and training sessions.
- Maintain a flexible schedule to accommodate the needs of the facility and its patients.
Excellent Communication And Interpersonal Skills.
High School Diploma Or Equivalent Education.
Ability To Multitask And Prioritize In A Fast-Paced Environment.
Minimum Of 1 Year Experience In A Receptionist Or Customer Service Role.
Proficiency In Computer Skills, Including Microsoft Office And Electronic Medical Record Systems.
Communication
Time Management
Multitasking
Interpersonal skills
Attention to detail
Organizational Skills
customer service
Computer proficiency
Problem-Solving
Telephone Etiquette
Professionalism
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Organization
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a PRN Receptionist in Kingsport, TN, USA is $10-$15 per hour. However, this may vary depending on the specific job duties, level of experience, and the employer.
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Encompass Health Corporation (formerly HealthSouth Corporation), based in Birmingham, Alabama, is one of the United States' largest providers of post-acute healthcare services, offering both facility-based and home-based post-acute services in 36 states and Puerto Rico through its network of inpatient rehabilitation hospitals, home health agencies, and hospice agencies

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