Encompass Health

Admissions Representative

Encompass Health

Charlotte, NC, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a people-oriented individual with a passion for helping others? Do you thrive in a fast-paced, dynamic environment? If so, we have an exciting opportunity for you to join our team as an Admissions Representative at Encompass Health. As an Admissions Representative, you will play a vital role in guiding patients and their families through the admissions process, ensuring a seamless and positive experience. We are seeking a highly motivated and empathetic individual with excellent communication skills and a strong attention to detail to join our team. If this sounds like you, we encourage you to apply for this rewarding position.

  1. Guide patients and their families through the admissions process with empathy and compassion.
  2. Ensure a seamless and positive experience for patients and their families.
  3. Communicate effectively with patients, families, and healthcare professionals.
  4. Provide accurate and detailed information about our services, programs, and facility.
  5. Collaborate with the admissions team to identify and address any potential challenges or concerns.
  6. Maintain confidential patient information and adhere to all HIPAA regulations.
  7. Follow all admission policies and procedures.
  8. Keep accurate and organized records of all admissions.
  9. Provide excellent customer service to ensure patient satisfaction.
  10. Continuously monitor and assess the needs of patients and families to provide appropriate support and resources.
  11. Collaborate with other departments to ensure a smooth transition for patients from admission to treatment.
  12. Stay up-to-date on industry trends and best practices related to admissions.
  13. Participate in team meetings and training sessions to enhance skills and knowledge.
  14. Maintain a positive and professional attitude at all times.
  15. Adhere to all company policies and procedures.
Where is this job?
This job is located at Charlotte, NC, USA
Job Qualifications
  • Ability To Work Independently And As Part Of A Team, With Strong Organizational And Time Management Skills.

  • Bachelor's Degree In Marketing, Business Administration, Or A Related Field.

  • Minimum Of 2-3 Years Of Experience In Admissions, Sales, Or Customer Service.

  • Excellent Communication And Interpersonal Skills, With The Ability To Build Rapport With Potential Patients And Their Families.

  • Knowledge Of Healthcare Industry And Understanding Of Insurance Policies And Procedures.

Required Skills
  • Networking

  • Communication

  • Sales

  • Time Management

  • Multitasking

  • Attention to detail

  • Leadership

  • customer service

  • Teamwork

  • Organization

  • Problem-Solving

  • Adaptability

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Admissions Representative in Charlotte, NC, USA is between $34,000 to $50,000 per year. However, this can vary depending on the specific company, experience level, and job responsibilities. Some admissions representatives may also receive commission or bonuses based on their performance.

Additional Information
Encompass Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMay 24th, 2024
Apply BeforeJune 9th, 2026
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About Encompass Health

Encompass Health Corporation (formerly HealthSouth Corporation), based in Birmingham, Alabama, is one of the United States' largest providers of post-acute healthcare services, offering both facility-based and home-based post-acute services in 36 states and Puerto Rico through its network of inpatient rehabilitation hospitals, home health agencies, and hospice agencies

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