Encompass Health

Admissions Representative

Encompass Health

Tampa, FL, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to Encompass Health, a leader in healthcare services dedicated to providing high quality care to our patients. We are currently seeking a highly motivated and personable individual to join our team as an Admissions Representative. This role requires an individual who is passionate about helping others and has strong communication and organizational skills. As an Admissions Representative, you will have the opportunity to make a positive impact on the lives of our patients by guiding them through the admissions process and ensuring they receive the care they need. If you have a desire to make a difference in the healthcare industry and meet the qualifications listed below, we encourage you to apply for this exciting opportunity.

  1. Serve as the first point of contact for potential patients and their families, providing them with a warm and welcoming experience.
  2. Conduct thorough and accurate intake assessments to determine the needs and eligibility of potential patients.
  3. Educate patients and their families about the services and benefits offered by Encompass Health and answer any questions or concerns they may have.
  4. Collaborate with healthcare providers and insurance companies to ensure timely and efficient admissions.
  5. Maintain detailed and organized records of all admissions and related paperwork.
  6. Communicate effectively with all departments within Encompass Health to coordinate admissions and ensure a smooth transition for patients.
  7. Adhere to all legal and ethical standards, including HIPAA regulations, when handling sensitive patient information.
  8. Continuously monitor bed availability and facilitate the placement of patients in the appropriate unit.
  9. Follow up with patients and their families to ensure satisfaction and address any issues or concerns.
  10. Participate in ongoing training and professional development to stay updated on industry trends and best practices.
  11. Work closely with the marketing team to promote Encompass Health's services and increase patient referrals.
  12. Maintain a positive and professional demeanor at all times, reflecting Encompass Health's commitment to excellence and compassion.
  13. Collaborate with the admissions team to identify areas for improvement and implement new strategies to enhance the admissions process.
  14. Adhere to all Encompass Health policies and procedures, including safety and infection control protocols.
  15. Demonstrate a strong understanding of Encompass Health's mission, vision, and values, and actively promote them in all interactions with patients, families, and colleagues.
Where is this job?
This job is located at Tampa, FL, USA
Job Qualifications
  • Strong Communication Skills: Admissions Representatives At Encompass Health Must Possess Excellent Verbal And Written Communication Abilities To Effectively Interact With Prospective Patients, Their Families, And Other Healthcare Professionals.

  • Knowledge Of Healthcare Industry: A Thorough Understanding Of The Healthcare Industry, Including Insurance And Reimbursement Processes, Is Essential For An Admissions Representative To Successfully Assist Patients With Their Admissions Process.

  • Customer Service Orientation: This Role Requires A Strong Emphasis On Customer Service, As Admissions Representatives Are Often The First Point Of Contact For Patients And Their Families. The Ability To Provide Compassionate And Empathetic Support Is Crucial.

  • Attention To Detail: Admissions Representatives Must Be Meticulous And Detail-Oriented, As They Are Responsible For Accurately Collecting And Maintaining Patient Information And Records.

  • Computer Proficiency: Strong Computer Skills Are Necessary For This Role, As Admissions Representatives Are Required To Navigate Various Software Systems To Input And Retrieve Patient Data, As Well As Communicate With Other Healthcare Professionals.

Required Skills
  • Communication Skills

  • Interpersonal skills

  • Attention to detail

  • Customer Service skills

  • Computer skills

  • Problem-solving skills

  • Sales skills

  • Time Management Skills

  • Organization Skills

  • Multitasking skills

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Admissions Representative in Tampa, FL, USA is $30,000 - $40,000 per year. However, this can vary depending on factors such as the specific company, experience level, and education level of the individual. Some Admissions Representatives may also receive commission or bonuses in addition to their base salary.

Additional Information
Encompass Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 8th, 2024
Apply BeforeMay 10th, 2026
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About Encompass Health

Encompass Health Corporation (formerly HealthSouth Corporation), based in Birmingham, Alabama, is one of the United States' largest providers of post-acute healthcare services, offering both facility-based and home-based post-acute services in 36 states and Puerto Rico through its network of inpatient rehabilitation hospitals, home health agencies, and hospice agencies

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