Encompass Health

Admissions Representative

Encompass Health

Memphis, TN, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a highly motivated and personable individual with a passion for helping others? Do you thrive in a fast-paced and dynamic environment? Encompass Health is seeking an Admissions Representative to join our team and make a difference in the lives of our patients. In this role, you will serve as the first point of contact for potential patients and their families, providing compassionate support and guidance throughout the admissions process. We are looking for someone with excellent communication skills, a strong attention to detail, and a commitment to our mission of delivering high-quality care. If you are a driven and empathetic individual with a desire to make a positive impact, we want to hear from you.

  1. Serve as the first point of contact for potential patients and their families, providing compassionate support and guidance throughout the admissions process.
  2. Demonstrate excellent communication skills in order to effectively convey information to patients, families, and other healthcare professionals.
  3. Maintain a high level of professionalism and empathy in all interactions with patients and their families.
  4. Collaborate with the healthcare team to ensure a smooth and timely admissions process for patients.
  5. Utilize strong attention to detail to accurately gather and input patient information into the admissions system.
  6. Communicate effectively with insurance providers to verify coverage and obtain authorization for services.
  7. Educate patients and families on the services and amenities offered by Encompass Health.
  8. Act as an advocate for patients and their families, addressing any concerns or questions they may have during the admissions process.
  9. Remain current on all policies and procedures related to admissions and insurance requirements.
  10. Maintain patient confidentiality and adhere to all HIPAA regulations.
  11. Meet or exceed established goals for patient admissions and customer satisfaction.
  12. Continuously seek opportunities to improve the admissions process and enhance the patient experience.
  13. Represent Encompass Health in a positive and professional manner at all times.
Where is this job?
This job is located at Memphis, TN, USA
Job Qualifications
  • Bachelor's Degree In A Relevant Field Such As Business, Marketing, Or Communications.

  • Previous Experience In Sales, Customer Service, Or Recruitment.

  • Knowledge Of The Healthcare Industry And Admissions Processes.

  • Strong Communication And Interpersonal Skills To Effectively Interact With Potential Patients, Families, And Healthcare Professionals.

  • Ability To Multitask And Work In A Fast-Paced Environment, While Maintaining Attention To Detail And Meeting Deadlines.

Required Skills
  • Communication

  • Sales

  • Time Management

  • Multitasking

  • Interpersonal skills

  • Attention to detail

  • customer service

  • Teamwork

  • Computer skills

  • Organization

  • Analytical

  • Problem-Solving

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Decision-making

Compensation

According to JobzMall, the average salary range for a Admissions Representative in Memphis, TN, USA is $33,000-$45,000 per year. This can vary depending on the specific company, experience level, and job responsibilities. Some Admissions Representatives may also receive commission or bonuses based on their performance.

Additional Information
Encompass Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 8th, 2024
Apply BeforeApril 11th, 2026
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About Encompass Health

Encompass Health Corporation (formerly HealthSouth Corporation), based in Birmingham, Alabama, is one of the United States' largest providers of post-acute healthcare services, offering both facility-based and home-based post-acute services in 36 states and Puerto Rico through its network of inpatient rehabilitation hospitals, home health agencies, and hospice agencies

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