Welcome to Encompass Health – a leading provider of post-acute healthcare services. We are currently seeking a dynamic and passionate individual to join our team as an Admissions Liaison. As an Admissions Liaison, you will play a crucial role in connecting patients with the specialized care they need. Your compassion and expertise will be essential in guiding patients and their families through the admissions process. If you are a driven individual with excellent communication skills and a heart for helping others, we would love to hear from you. Read on for more details about this exciting opportunity.
- Connect patients with specialized care: The primary responsibility of the Admissions Liaison is to connect patients with the appropriate post-acute healthcare services provided by Encompass Health. This includes understanding the patient's needs and matching them with the appropriate services offered by the company.
- Guide patients and families through the admissions process: The Admissions Liaison will be responsible for guiding patients and their families through the admissions process. This includes explaining the services offered, answering any questions, and providing support and guidance throughout the process.
- Demonstrate compassion and expertise: As an Admissions Liaison, it is crucial to demonstrate compassion and expertise in all interactions with patients and their families. This includes understanding their concerns, addressing any questions or issues, and providing support and reassurance during a potentially stressful time.
- Utilize excellent communication skills: Strong communication skills are essential for this role. The Admissions Liaison will be responsible for communicating with patients, families, and other healthcare professionals to ensure a smooth and efficient admissions process.
- Collaborate with the admissions team: The Admissions Liaison will work closely with the admissions team to ensure all necessary paperwork and documentation is completed accurately and in a timely manner. This may also involve coordinating with other departments within Encompass Health to ensure a seamless transition for the patient.
- Maintain up-to-date knowledge of services and programs: It is the responsibility of the Admissions Liaison to stay informed about the services and programs offered by Encompass Health. This includes attending training sessions, reading company materials, and staying current on industry trends.
- Uphold company values: As a representative of Encompass Health, the Admissions Liaison is expected to uphold the company's core values of integrity, excellence, compassion, and respect. This includes treating all patients and colleagues with kindness and professionalism.
- Meet performance targets: The Admissions Liaison will be responsible for meeting performance targets set by the company, such as patient satisfaction scores and admissions goals.
Excellent Communication And Interpersonal Skills
Bachelor's Degree In Healthcare Administration, Marketing, Or Related Field
Minimum Of 2 Years Experience In Admissions Or Healthcare Sales
Strong Knowledge Of Healthcare Industry And Regulations
Ability To Travel And Work Flexible Hours As Needed
Networking
Communication
Sales
Time Management
Multitasking
Attention to detail
customer service
Organization
Recruiting
Problem-Solving
Relationship-Building
Admissions Process
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
Interpersonal Skills
creativity
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Admissions Liaison in Glendale, AZ, USA is between $45,000 to $65,000 per year. However, this can vary depending on factors such as experience, education, and the specific institution or company the Admissions Liaison is employed by.
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Encompass Health Corporation (formerly HealthSouth Corporation), based in Birmingham, Alabama, is one of the United States' largest providers of post-acute healthcare services, offering both facility-based and home-based post-acute services in 36 states and Puerto Rico through its network of inpatient rehabilitation hospitals, home health agencies, and hospice agencies

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