Are you a highly organized and detail-oriented individual with a passion for healthcare? Emory Healthcare is seeking a Scheduler to join our team and play a crucial role in coordinating and managing patient appointments. As a Scheduler, you will work closely with healthcare professionals to ensure that our patients receive timely and efficient care. We are looking for candidates who are able to multitask, prioritize, and communicate effectively in a fast-paced environment. If you are dedicated to making a positive impact in the lives of others and have the necessary qualifications, we encourage you to apply for this exciting opportunity.
- Coordinate and manage patient appointments for a busy healthcare facility
- Work closely with healthcare professionals to schedule appointments and ensure timely and efficient care for patients
- Utilize organizational skills to manage multiple schedules and prioritize appointments based on urgency and availability
- Communicate effectively with patients, healthcare professionals, and other team members to ensure clear and accurate scheduling
- Maintain accurate and up-to-date records of appointments, cancellations, and rescheduling
- Collaborate with other schedulers and team members to ensure smooth and efficient operations
- Monitor and manage appointment waitlists to maximize scheduling efficiency
- Provide exceptional customer service to patients and their families, answering questions and addressing concerns related to appointments
- Stay up-to-date on scheduling policies, procedures, and regulations to ensure compliance
- Contribute to a positive and collaborative work environment by actively participating in team meetings and trainings.
Strong Organizational Skills: The Scheduler Must Be Able To Effectively Manage And Prioritize Multiple Tasks, Appointments, And Schedules For Various Departments And Healthcare Providers At Emory Healthcare.
Excellent Communication Skills: The Scheduler Will Be Responsible For Coordinating Appointments And Schedules With Patients, Providers, And Other Team Members. Therefore, Strong Verbal And Written Communication Skills Are Necessary To Ensure Efficient And Effective Communication.
Attention To Detail: Scheduling Appointments And Managing Calendars Requires A High Level Of Accuracy And Attention To Detail. The Scheduler Must Be Able To Input And Maintain Accurate Information, As Well As Anticipate Potential Conflicts Or Issues.
Knowledge Of Healthcare Scheduling Systems: Familiarity With Electronic Health Records (Ehr) And Scheduling Systems Commonly Used In Healthcare Settings Is Important For This Role. This Includes Experience With Scheduling Software, Patient Portals, And Other Technology Used For Appointment Management.
Customer Service Orientation: As The Primary Point Of Contact For Scheduling Appointments, The Scheduler Must Have A Strong Customer Service Mindset. This Includes Being Able To Handle Patient Inquiries And Concerns In A Professional, Empathetic, And Timely Manner.
Communication
Time Management
Multitasking
Attention to detail
customer service
Scheduling software
Teamwork
Organization
Problem-Solving
Adaptability
Prioritization
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Active Listening
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Scheduler in Atlanta, GA, USA is between $35,000 and $50,000 per year. However, this can vary depending on factors such as the industry, company size, and level of experience. Some schedulers may make significantly more or less than this range. Additionally, the cost of living in Atlanta may also impact the salary range.
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319917 Emory Healthcare, part of Emory University, is the largest health care system in the state of Georgia.

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