Phlebotomy Service Representative

Are you passionate about providing exceptional patient care and have experience in phlebotomy? Emory Healthcare is seeking a dedicated Phlebotomy Service Representative to join our team. As a Phlebotomy Service Representative, you will play a crucial role in our patient-centered approach to healthcare. Your skills and professionalism will directly impact the satisfaction of our patients and their families. If you are detail-oriented, possess excellent communication skills, and have a desire to make a meaningful difference in the lives of others, we encourage you to apply.

1. Perform phlebotomy procedures on patients of all ages, including infants, children, and adults, according to established protocols and safety guidelines.
2. Maintain a high level of professionalism and compassion when interacting with patients and their families.
3. Accurately collect and label specimens, ensuring proper identification and handling.
4. Follow all infection control and safety protocols to maintain a safe and clean work environment.
5. Utilize excellent communication skills to explain procedures to patients and answer any questions or concerns they may have.
6. Maintain accurate and detailed records of all phlebotomy procedures and patient information.
7. Collaborate with healthcare team members to ensure timely and efficient patient care.
8. Provide exceptional customer service to patients and their families, addressing any issues or concerns in a timely and professional manner.
9. Continuously stay updated on new phlebotomy techniques and procedures to provide the highest level of care.
10. Adhere to all HIPAA regulations and maintain patient confidentiality at all times.
11. Assist in the training and orientation of new phlebotomy staff members.
12. Utilize critical thinking skills to troubleshoot and solve any issues that may arise during phlebotomy procedures.
13. Maintain a positive attitude and professional demeanor at all times, promoting a positive work environment.
14. Participate in quality improvement initiatives and actively seek ways to improve patient satisfaction.
15. Adhere to all Emory Healthcare policies and procedures and uphold the organization's mission and values.

According to JobzMall, the average salary range for a Phlebotomy Service Representative in Atlanta, GA, USA is between $30,000 and $36,000 per year. This can vary depending on factors such as experience, education, and the specific company or healthcare facility.

319917 Emory Healthcare, part of Emory University, is the largest health care system in the state of Georgia.