Patient Services Coordinator

Are you a compassionate and organized individual looking to make a positive impact in the healthcare industry? Emory Healthcare is seeking a dedicated Patient Services Coordinator to join our team and provide exceptional care to our patients. As a Patient Services Coordinator, you will play a crucial role in ensuring a seamless and efficient experience for our patients from the moment they enter our facility. If you have a passion for helping others and possess the necessary qualifications, we encourage you to apply today and become a part of our growing healthcare family!

1. Serve as the main point of contact for patients and their families, providing them with compassionate and exceptional care throughout their entire experience at our facility.
2. Coordinate and schedule appointments, procedures, and consultations for patients, ensuring timely and efficient service.
3. Maintain accurate and up-to-date patient records, including medical history, insurance information, and treatment plans.
4. Communicate with healthcare providers and interdisciplinary teams to ensure smooth and coordinated patient care.
5. Educate patients on their treatment plans, procedures, and medications, and address any questions or concerns they may have.
6. Collaborate with insurance companies and assist patients with insurance verification and authorization processes.
7. Monitor and manage patient wait times, ensuring that patients are seen in a timely manner.
8. Handle patient inquiries and complaints in a professional and empathetic manner, escalating issues as needed.
9. Maintain and order necessary office and medical supplies, ensuring that all equipment is functioning properly.
10. Adhere to all healthcare regulations, policies, and procedures to maintain a safe and compliant environment for patients and staff.
11. Participate in departmental meetings and trainings to stay updated on best practices and procedures.
12. Continuously strive to improve the patient experience by identifying and implementing process improvements.
13. Maintain confidentiality and privacy of patient information at all times.
14. Collaborate with other healthcare professionals to provide a comprehensive and integrated approach to patient care.
15. Uphold the mission, vision, and values of Emory Healthcare and represent the organization in a professional and positive manner.

According to JobzMall, the average salary range for a Patient Services Coordinator in Atlanta, GA, USA is between $36,000 and $50,000 per year. However, this can vary depending on the specific job duties, experience level, and location within the city. Some Patient Services Coordinators may earn more or less than this range.

319917 Emory Healthcare, part of Emory University, is the largest health care system in the state of Georgia.