Patient Services Coordinator

We are seeking an enthusiastic, organized, and detail-oriented Patient Services Coordinator to join Emory Healthcare’s team. The Patient Services Coordinator will be responsible for providing high-quality customer service to patients and families as they navigate the healthcare system. You will play a critical role in making sure our patients have a positive experience during their visit to our healthcare center. To be successful, you must have an aptitude for customer service, excellent communication skills, and a compassionate attitude. Experience in the medical field is a plus. If you are passionate about helping people and eager to make a difference in their healthcare experience, we want to hear from you!

Responsibilities:

1. Provide high-quality customer service to patients and families navigating the healthcare system.
2. Respond to patient inquiries in a timely and professional manner.
3. Assist patients in understanding and accessing the services they need.
4. Maintain accurate and up-to-date patient records.
5. Schedule and confirm patient appointments.
6. Handle administrative tasks such as filing, printing, and data entry.
7. Collaborate with healthcare providers to ensure patient satisfaction.
8. Follow up with patients to ensure their needs have been met.
9. Remain current on healthcare regulations and procedures.
10. Follow safety protocols and HIPAA regulations.

According to JobzMall, the average salary range for a Patient Services Coordinator in Atlanta, GA, USA is between $31,000 and $59,000. This range may vary depending on the specific job requirements, qualifications, and experience of the individual applying for the job.

319917 Emory Healthcare, part of Emory University, is the largest health care system in the state of Georgia.