Patient Services Coordinator

Welcome to Emory Healthcare, where we are dedicated to providing exceptional patient care and making a positive impact in the communities we serve. We are currently seeking a compassionate and organized Patient Services Coordinator to join our team and play a crucial role in ensuring our patients receive the highest quality of care. As a Patient Services Coordinator, you will serve as a liaison between patients, providers, and other healthcare professionals to facilitate a seamless and positive experience for our patients. If you are a detail-oriented individual with excellent communication skills and a passion for making a difference in the lives of others, we encourage you to apply.

1. Serve as the primary point of contact for patients, providers, and other healthcare professionals, ensuring effective communication and coordination of care.
2. Schedule and coordinate appointments, procedures, and tests for patients, taking into account provider availability and patient needs.
3. Greet and check-in patients upon arrival, verifying demographic and insurance information and collecting necessary paperwork.
4. Assist patients with inquiries and concerns, providing exceptional customer service and addressing any issues in a timely and professional manner.
5. Ensure accuracy and completeness of patient records, including updating information and documenting interactions with patients and providers.
6. Collaborate with healthcare team members to facilitate the delivery of high-quality care to patients, following established protocols and procedures.
7. Work closely with insurance companies and other third-party payers to obtain authorizations and verify coverage for services.
8. Handle billing and payment inquiries, providing patients with information on payment options and assisting with financial assistance applications.
9. Maintain a clean and organized work environment, adhering to infection control and safety protocols.
10. Participate in training and development opportunities to enhance knowledge and skills related to patient care and customer service.
11. Act as an ambassador for Emory Healthcare, promoting our mission and values to patients and the community.
12. Adhere to all privacy and confidentiality policies and regulations to protect patient information.
13. Attend and actively participate in departmental meetings and huddles to stay informed of updates and changes.
14. Perform other duties and responsibilities as assigned by the supervisor.

According to JobzMall, the average salary range for a Patient Services Coordinator in Atlanta, GA, USA is $36,000 to $55,000 per year. This can vary depending on factors such as experience, education, and the specific organization hiring. Some higher-paying positions may offer salaries up to $70,000 per year. Additionally, benefits such as health insurance, retirement plans, and paid time off may also be included in the total compensation package.

319917 Emory Healthcare, part of Emory University, is the largest health care system in the state of Georgia.